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Policy Management Officer With French - Dublin

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Allianz

Mar 14

  • Job
    Full-time
    Entry Level
  • Business, Operations & Strategy
  • Dublin

AI generated summary

  • Looking for a candidate with 1-2 years experience in Policy Management/Administration in Insurance/Financial Services sector, ability to work under pressure, strong knowledge of Microsoft Office, fluency in English and French, and a customer and quality focused mindset.
  • The Policy Management Officer with French in Dublin will be responsible for maintaining positive and professional relationships with internal and external clients, responding to requests within SLAs, managing policies for corporate clients, and adhering to company procedures related to anti-corruption, fraud, complaints handling, and data protection.

Requirements

  • 1-2 years’ experience in a Policy Management/Administration role in the Insurance/Financial Services sector or previous experience in a customer focused role in an administrative capacity
  • Experience working in pressurized environment with tight deadlines
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • Experience in a customer and quality focused environment, producing accurate work within team turnaround times
  • Fluent in English and French

Responsibilities

  • Be a strong team player with good communication skills
  • Ability to be flexible and open to learning new skills
  • Respond to requests from external and internal clients through email within our 24 hour service level agreements (SLA)
  • Process 40+ email per day and work on additional tasks
  • Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
  • Build positive and professional working relationships with internal clients
  • Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete.
  • Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
  • Responsible for the policy management of small, medium and large corporate clients.
  • Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection.
  • Aim to achieve a first time resolution when communicating via email or phone.
  • Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements.

FAQs

What are the main responsibilities of a Policy Management Officer with French in Dublin?

The main responsibilities include working with Corporate Clients, administrating their portfolios, ensuring client satisfaction, and managing contract renewals.

What skills are required for this role?

Candidates should possess fluency in French, strong communication and organizational skills, the ability to work in a fast-paced environment, and attention to detail.

What kind of interaction can be expected in this role?

You will be interacting with clients, brokers, and colleagues to ensure the smooth administration and renewal of contracts. This role requires excellent customer service skills.

Is there room for growth in this position?

Yes, this role provides candidates with the opportunity to advance within the company and take on more responsibility in managing larger portfolios of clients.

What sets this role apart from other administrative positions?

This role allows candidates to work closely with Corporate Clients and be the main point of contact for all their policy management needs. It offers a unique opportunity to work in a dynamic and challenging environment.

Allianz

Our purpose: We secure your future. Our promise is to give confidence in tomorrow.

Finance
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

The Allianz Group is one of the world's leading insurers and asset managers with more than 100 million private and corporate customers in more than 70 countries. We are proud to be the Worldwide Insurance Partner of the Olympic & Paralympic Movements from 2021 until 2028 and to be recognized as one of the industry leaders in the Dow Jones Sustainability Index. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us and together, let’s care for tomorrow.