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Job

Policy Management Officer With French - Dublin

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Allianz

1mo ago

💼 Graduate Job

Dublin

AI generated summary

  • Looking for a candidate with 1-2 years experience in Policy Management/Administration in Insurance/Financial Services sector, ability to work under pressure, strong knowledge of Microsoft Office, fluency in English and French, and a customer and quality focused mindset.
  • The Policy Management Officer with French in Dublin will be responsible for maintaining positive and professional relationships with internal and external clients, responding to requests within SLAs, managing policies for corporate clients, and adhering to company procedures related to anti-corruption, fraud, complaints handling, and data protection.

Graduate Job

Business, Operations & StrategyDublin

Description

  • The role of the Policy Management Officer involves working in a fast moving environment and administrating a portfolio of Corporate Clients. The roles provide candidates with the opportunity to be the "face" of our company , working with our colleagues to ensure that we exceed the requirements of the client or brokers on the administration and renewal of their contracts

Requirements

  • 1-2 years’ experience in a Policy Management/Administration role in the Insurance/Financial Services sector or previous experience in a customer focused role in an administrative capacity
  • Experience working in pressurized environment with tight deadlines
  • Strong Knowledge of Microsoft Office (Excel, Word)
  • Experience in a customer and quality focused environment, producing accurate work within team turnaround times
  • Fluent in English and French

Area of Responsibilities

Business, Operations & Strategy

Responsibilities

  • Be a strong team player with good communication skills
  • Ability to be flexible and open to learning new skills
  • Respond to requests from external and internal clients through email within our 24 hour service level agreements (SLA)
  • Process 40+ email per day and work on additional tasks
  • Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
  • Build positive and professional working relationships with internal clients
  • Be courteous in your verbal and written communication and at the same time ensure that your message is clear and complete.
  • Demonstrate a cooperative spirit and contribute to a positive and supportive working environment.
  • Responsible for the policy management of small, medium and large corporate clients.
  • Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and data protection.
  • Aim to achieve a first time resolution when communicating via email or phone.
  • Build positive and professional working relationships with external clients (i.e. group contacts, brokers, etc.). Manage your markets effectively as per team requirements.

Details

Work type

Full time

Work mode

hybrid

Location

Dublin