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POMELLATO Client Advisor

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Kering

Sep 20, 2024

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Hamburg
  • Quick Apply

AI generated summary

  • You need 1-5 years in customer-focused roles, luxury passion, strong communication, negotiation skills, entrepreneurial spirit, fluency in English and German, and MS Office proficiency.
  • You will manage client relations, identify customer needs, deliver excellent service, act as a brand ambassador, recruit clients, and promote brand values to maximize sales.

Requirements

  • 1-5 y experience in the same position gained in a very customer service focused environment
  • Genuine passion for luxury;
  • Strong communication skills and interpersonal sensitivity;
  • Excellent negotiation skills;
  • Customer oriented;
  • Entrepreneurial attitude;
  • Positive attitude, enthusiastic and team oriented;
  • Well-integrated in the social environment
  • Fluent in English and German; knowledge of any other language is greatly appreciated;
  • Good knowledge of MS Office and Outlook is also required.

Responsibilities

  • The candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.

FAQs

What is the job title for this position?

The job title is POMELLATO Client Advisor.

Where is this position located?

This position is based in Hamburg.

Who will the Client Advisor report to?

The Client Advisor will report directly to the Boutique Manager.

What type of experience is required for this role?

The ideal candidate should have 1-5 years of experience in a customer service-focused environment.

What skills are necessary for a Client Advisor at Pomellato?

The necessary skills include strong communication skills, excellent negotiation skills, interpersonal sensitivity, a customer-oriented approach, and an entrepreneurial attitude.

Is knowledge of multiple languages a requirement for this position?

Yes, fluency in English and German is required, and knowledge of any other languages is greatly appreciated.

What kind of work environment can a Client Advisor expect?

The Client Advisor can expect a dynamic team environment within an unconventional brand that promotes talent development and internal mobility.

Does Pomellato have a commitment to diversity?

Yes, Pomellato is committed to building a diverse workforce and welcomes applications from all qualified candidates regardless of their background.

What is the schedule for this position?

The schedule for this position is full-time.

What is the start date for the Client Advisor position?

The start date for this position is October 15, 2024.

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Kering

Retail Luxury Goods and Jewelry

Retail & Consumer Goods
Industry
10,001+
Employees
1963
Founded Year

Mission & Purpose

Kering is a global luxury group based in the UK that operates a portfolio of iconic luxury fashion, accessories, and lifestyle brands. Their ultimate mission is to empower imagination and creativity while fostering sustainable and responsible growth within the luxury industry. Kering's purpose revolves around promoting innovation, craftsmanship, and artistic expression in the world of fashion and luxury goods, while also driving positive change in terms of environmental and social sustainability. Through their brands, Kering aims to offer exceptional products and experiences while leading the way towards more ethical and sustainable practices in the luxury sector.