Logo of Huzzle

Porsche Pro

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Brighton & Hove

AI generated summary

  • You should have retail experience, a passion for exceptional customer service, and a drive to expand your knowledge while inspiring others in a competitive environment.
  • You will engage customers with your Porsche expertise, turning inquiries into brand loyalty while promoting vehicle benefits and providing top-notch service, including weekends.

Requirements

  • Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment.
  • A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.

Responsibilities

  • Your in-depth knowledge and genuine enthusiasm will transform casual conversations into fascinating brand insights and 'wow moments'
  • Your passion for Porsche will help you to turn inquisitive visitors into life-long brand devotees
  • You will be the first point of contact for customers and an expert for our products and technologies
  • Promoting the benefits and unique selling points of Porsche, accessories and vehicle ownership
  • This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service

FAQs

What is the job title for this role?

The job title is Porsche Pro.

What is the primary responsibility of a Porsche Pro?

The primary responsibility of a Porsche Pro is to uphold Porsche's premium image and inspire both colleagues and customers while promoting the benefits and unique selling points of Porsche products, accessories, and vehicle ownership.

Is previous retail experience required for this position?

Ideally, yes, previous experience in retail is preferred, as maintaining exceptional customer care in a competitive environment is important.

Are there any specific qualities or attributes needed for this role?

A passion for delivering excellent customer service, determination to expand knowledge, enthusiasm, and self-motivation are key attributes for this role.

What kind of training does Sytner provide for Porsche Pros?

Sytner offers extensive training to help develop expert knowledge of Porsche products and technologies.

Is this a full-time position?

Yes, this is a full-time role which typically includes weekends.

What benefits does Sytner offer to their employees?

Sytner offers an enhanced holiday entitlement of 33 days (including bank holidays), industry-leading maternity, paternity, and adoption pay, career development, recognition of long service every 5 years, discounted car schemes, high street discounts, discounted gym memberships, a cycle to work scheme, and one day a year paid voluntary/community work.

Does Sytner have a commitment to diversity and inclusion?

Yes, Sytner is committed to creating an equitable environment and welcomes applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief.

How does Sytner value their colleagues?

Sytner values and respects every individual's unique contribution and supports colleagues to thrive and achieve their full potential, as demonstrated by an outstanding 89% score on their colleague engagement survey.

Are there opportunities for career advancement within Sytner?

Yes, there are opportunities for career development and advancement within the Sytner Group.

The UK's largest dealer group. Named 2019 Top UK Retailer to Work For by Glassdoor.

Automotive
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

We are the UK’s largest dealership representing 25 brands up and down the country. Established in 1968, our success has been built by every team member working together and contributing to our ‘one team’ ethos. Our group aim is to be famous for delighting our colleagues, customers and manufacturers. We do this by being honest and giving respect, embracing diversity and inclusivity, working together, listening and contributing, celebrating success and having fun. We have unrivalled experience in the specialist market, providing customers with new cars, approved used cars and aftersales services. Our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers – getting it right the first time and making every interaction special.