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POS & Store Experience Manager

  • Job
    Senior Level
  • Hospitality & Retail
  • London


  • Bags of energy is critical - enthusiastic and excited to join and support a fast-paced team!
  • Organisational skills are crucial in this role as well as high attention to detail
  • Confidence in partner management and communication
  • Strong leadership and previous experience with leading a team
  • Brilliant communication skills to develop strong contacts internally and externally as working across multiple teams


  • Working collaboratively and flexibly with property, retail, finance to ensure that both in store and launch marketing for our new and renewal stores land with impact and are right first time
  • Work with retail to identify the best approach for local marketing when opportunities arise.
  • Collaboration with the store design and planning teams across property to ensure marketing are supporting new concepts and design
  • You will need to have a proven ability to multi-task in order to hit deadlines and handle the supplier relationship with strong communication skills

Forward thinking, future-focused and digital-first retail

Retail & Consumer Goods
Founded Year

Mission & Purpose

We hold ourselves to a very high standard here at M&S. That much has never changed. Our attention to detail, forward thinking and passion for improvement has led to the creation of some of the nation’s most loved products. But a rapidly changing world demands that we change along with it. M&S has been at the forefront of social change for the past 134 years, and we’re determined to keep it that way. Setting bolder goals and giving our people the space and resources to achieve them. Today, we are a unique retailer delivering top quality food, clothing, home products and financial services. We employ over 80,000 colleagues who serve over 32 million customers. But what about tomorrow? We’ve put customer-focused digital innovation at the heart of our business, partnering with world-class technology firms to help shape the retail experience of the future. From digital transformation to empowering people to make a positive impact on wellbeing, communities and the planet, there’s never been a more exciting time to join us. Because if you become part of our journey today, you’ll be shaping the very future of our business.


  • Colleague Discount

    Receive 20% discounts in-store for you and members of your household

  • Bonus

    We have discretionary bonus schemes depending on your role and our business performance

  • Pay

    Our salaries are competitive and reviewed every year

  • Life Assurance

    Life cover of twice your salary up to age 70 which is double when you join your M&S pension savings plan