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Post Office Clerk

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Vaughan
  • Quick Apply

AI generated summary

  • You must demonstrate strong organization, teamwork, and decision-making skills, with efficiency in processing orders, exceptional computer proficiency, and attention to detail for effective record-keeping.
  • You will provide excellent customer service, maintain the checkout area, handle cash and inventory, ensure compliance with policies, and perform various duties to enhance the store's image.

Requirements

  • - Planning, Judgement and Decision Making
  • - Balance teamwork and efficiency in processing the customer order
  • - Organization and neatness
  • - Efficiency in processing the customer order
  • - Strong computer and register skills
  • - Well organized with the ability to record keep
  • - Detail oriented

Responsibilities

  • To provide prompt and superior customer service at the retail postal outlet
  • Maintain excellent customer service and checkout area
  • Provides excellent customer service and positively engages with all customers
  • Maintains a neat and organized checkout area
  • Greets all customers and displays warm demeanor
  • Accurately scans or enters product data
  • Accurately accounts for cash and coupon, lottery, and PC Optimum
  • Asks for customer’s PC Optimum Card during each transaction
  • Ensures proper documentation completed with respect to customers receipt and return of goods
  • Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
  • Ensures loss prevention Standards are followed
  • Controls cash, lottery, and stamp inventory
  • Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
  • Complies with all health and safety regulations
  • Complies with all store policies and procedures
  • Ensures the standards of housekeeping and image are maintained
  • Perform other duties as required

FAQs

What are the primary responsibilities of a Post Office Clerk?

The primary responsibilities include providing excellent customer service, maintaining a neat checkout area, accurately processing transactions, and merchandising designated areas.

What qualifications do I need to apply for this position?

Applicants should have skills in planning, judgment, decision making, organization, and efficiency in processing customer orders.

Is previous experience required for the Post Office Clerk position?

Yes, previous experience with strong computer and register skills, as well as being well-organized and detail-oriented, is preferred.

What does the training process entail for new employees?

New employees will benefit from online learning through Academy and receive support from the Associate-Owner at the local store.

Are there opportunities for career advancement?

Yes, there are opportunities for career advancement within the Shoppers Drug Mart network, as employees can take ownership of their work and develop their skills.

Do Post Office Clerks interact directly with customers?

Yes, Post Office Clerks are expected to positively engage with all customers and provide excellent customer service.

What kind of discounts or benefits do employees receive?

Employees benefit from a purchase discount program, flexible and varied schedules, competitive pay, and additional learning opportunities.

Is there a dress code for Post Office Clerks?

Yes, employees are required to present a proper image to the public in accordance with the Uniform Policy and Dress Code Guidelines.

Can accommodations be made for applicants with disabilities?

Yes, accommodations are available upon request for applicants and colleagues with disabilities.

What steps are taken to ensure loss prevention in the store?

Loss prevention standards must be followed, including controlling cash, lottery, and stamp inventory.

Helping millions of Canadians Live Life Well.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

Shoppers Drug Mart Corporation is a licensor of full-service retail drug stores operating under the name Shoppers Drug Mart® (Pharmaprix® in Québec). Founded in 1962 by Toronto pharmacist Murray Koffler, we have grown to a national network of more than 1,300 Shoppers Drug Mart/Pharmaprix stores across Canada.