FAQs
What are the primary responsibilities of a Post Office Clerk?
The primary responsibilities include providing excellent customer service, maintaining a neat checkout area, accurately processing transactions, and merchandising designated areas.
What qualifications do I need to apply for this position?
Applicants should have skills in planning, judgment, decision making, organization, and efficiency in processing customer orders.
Is previous experience required for the Post Office Clerk position?
Yes, previous experience with strong computer and register skills, as well as being well-organized and detail-oriented, is preferred.
What does the training process entail for new employees?
New employees will benefit from online learning through Academy and receive support from the Associate-Owner at the local store.
Are there opportunities for career advancement?
Yes, there are opportunities for career advancement within the Shoppers Drug Mart network, as employees can take ownership of their work and develop their skills.
Do Post Office Clerks interact directly with customers?
Yes, Post Office Clerks are expected to positively engage with all customers and provide excellent customer service.
What kind of discounts or benefits do employees receive?
Employees benefit from a purchase discount program, flexible and varied schedules, competitive pay, and additional learning opportunities.
Is there a dress code for Post Office Clerks?
Yes, employees are required to present a proper image to the public in accordance with the Uniform Policy and Dress Code Guidelines.
Can accommodations be made for applicants with disabilities?
Yes, accommodations are available upon request for applicants and colleagues with disabilities.
What steps are taken to ensure loss prevention in the store?
Loss prevention standards must be followed, including controlling cash, lottery, and stamp inventory.