Logo of Huzzle

Practice Manager | Bupa Dental Chatswood

image

Bupa

25d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Sydney

AI generated summary

  • You need prior business and people management experience, strong organizational and communication skills, P&L comprehension, and the ability to manage costs and face difficult conversations.
  • You will lead and develop the practice team, manage finances, oversee patient interactions, handle administration, maintain standards, market the practice, and manage recruitment.

Requirements

  • Previous dental experience desirable but we also welcome applications from successful managers from other industries
  • Prior business and people management experience essential
  • Proven track record of strong organisational skills, administrative and time management
  • Exceptional communication, interpersonal, customer service skills and strong business acumen
  • Understanding how to generate income and control costs
  • Able to face into difficult conversations & deal promptly with issues when they arise
  • Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
  • Experienced in comprehending and managing the P&L for the practice
  • Exceptional communication, interpersonal, customer service skills and strong business acumen

Responsibilities

  • Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
  • Assist with overall financial performance of the practice in line with the approved budget
  • Maintain sterilisation, infection control standards and stock control
  • Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
  • General administration including processing payments using EFTPOS & HiCaps
  • Proactively marketing your practice to drive patient numbers
  • Effectively manage the recruitment & selection for all practice staff

FAQs

What is the primary purpose of the Practice Manager role at Bupa Dental Chatswood?

The primary purpose of the Practice Manager role is to make a real difference in the lives of customers and the community by coaching and leading a high-performing practice team, while also ensuring the overall financial performance and operational efficiency of the practice.

Is dental experience required for this position?

Dental experience is desirable but not mandatory, as applications are also welcomed from successful managers from other industries who meet the criteria.

What are the key responsibilities of a Practice Manager?

Key responsibilities include coaching and developing the practice team, managing financial performance, maintaining sterilization and infection control standards, patient management, general administration, marketing the practice, and managing recruitment and selection for practice staff.

What qualifications or experience are necessary for applicants?

Applicants should have prior business and people management experience, strong organizational and administrative skills, exceptional communication and customer service skills, and experience in comprehending and managing the P&L for the practice.

What benefits are offered to employees at Bupa Dental Chatswood?

Benefits include paid parental leave, reward and recognition programs, access to well-designed practices with the latest technology, networking opportunities, salary sacrifice policy, and various discounts on health and travel insurance.

How does the company support employee career development?

The company supports career development by providing an experienced practice team, exceptional development opportunities, and regular performance discussions and remuneration reviews.

How can I apply for the Practice Manager position?

If you are interested in this opportunity, you can click 'Apply' to submit your application.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.