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Presales Security Expert Enterprise

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  • Job
    Full-time
    Senior Level
  • Vancouver

Requirements

  • 5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
  • 5 - 7 years experience in LAN/WAN/Internet services administration
  • Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus
  • Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
  • Experience with encryption and authentication technologies required
  • Strong presentation skills
  • Bachelors Degree or equivalent experience
  • Graduate Degree favorable

Responsibilities

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues. Provide assistance to identified customers with post-sales training.

FAQs

What is the primary responsibility of the Presales Security Expert Enterprise?

The primary responsibility is to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

What experience is required for this position?

A candidate should have 5 – 8 years of experience in technical/pre-sales support as a sales or systems engineer, along with 5 - 7 years of experience in LAN/WAN/Internet services administration.

What technical knowledge is necessary for this role?

A strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP, as well as knowledge of technologies like Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus is required.

What educational qualifications are preferred for this position?

A Bachelor's Degree or equivalent experience is required, and a Graduate Degree is favorable.

Is there training provided for new employees?

Yes, there is post-sales training assistance provided to identified customers.

What kind of benefits does Fortinet offer?

Fortinet offers a comprehensive benefits package that includes 100% company-paid medical, dental, and vision coverage, critical illness and disability insurance, a Group Registered Retirement Savings Plan (RRSP), and competitive Paid Time Off among other benefits.

What is the expected salary range for this position?

The on-target earnings (OTE) for this full-time position is expected to be between $120,000 - $215,000 annually.

Are employees eligible for bonuses?

Yes, all roles are eligible to participate in the Fortinet equity program, and bonus eligibility is reviewed at the time of hire and annually at the company’s discretion.

What technical issues will the Presales Security Expert be responsible for after sales?

The Presales Security Expert will be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to resolve customer’s technical issues.

What communication skills are necessary for this role?

Strong presentation skills are necessary for effectively communicating with customers and partners during sales calls and technical discussions.

Our mission is to secure people, devices, and data everywhere.

Technology
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

Fortinet is a cybersecurity company that provides network security solutions to businesses, organisations, and governments worldwide. Their core focus is on delivering comprehensive and integrated security solutions to protect against various cyber threats, such as malware, ransomware, data breaches, and other advanced cyberattacks. Fortinet offers a wide range of products and services, including firewalls, intrusion prevention systems, secure access solutions, cloud security, and more, to safeguard their clients' networks and data. Their ultimate mission is to provide robust and proactive cybersecurity measures to help their customers defend against evolving threats and ensure the resilience of their digital infrastructure. Fortinet's purpose is to secure the digital world, offering cutting-edge technologies and expertise to support their clients in achieving a secure and reliable digital environment, fostering trust, and enabling businesses to operate securely in the ever-changing cyber landscape.

Benefits

  • Competitive salary and incentive compensation, stock awards, health and welfare benefits.

  • A 401(k) savings plan with a company match.

  • Paid time off and wellness programs.

  • We recognize outstanding performers as “FortiChamps” with cash and stock awards.