FAQs
What is the primary role of the Presales Security Expert Public Sector?
The primary role is to support the sales organization in all technical matters related to pre-sales, sales calls, and post-sales.
What are the key responsibilities of this position?
Key responsibilities include assisting in qualifying sales leads, serving as the main technical resource on sales calls, addressing technical issues for identified accounts, and providing post-sales training to customers.
What is the required experience for applicants?
Applicants should have 5-8 years of experience in technical/pre-sales support as a sales or systems engineer and 5-7 years of experience in LAN/WAN/Internet services administration.
What technical skills are essential for this position?
Essential technical skills include a strong understanding of DNS, NFS, SMTP, HTTP, TCP/IP, as well as knowledge of routing, switching, VPN, network security, and various encryption and authentication technologies.
Is a specific level of education required for this job?
A Bachelor's degree or equivalent experience is required, with a Graduate degree being favorable.
What kind of presentation skills are necessary for this role?
Strong presentation skills are necessary to effectively communicate technical information to customers and partners during sales calls and training sessions.
Will the Presales Security Expert work with technical support teams?
Yes, the Presales Security Expert will work closely with the technical support team and engineering to resolve customers' technical issues.
Is there a particular industry focus for this position?
Yes, the position focuses on the Public Sector, working with government and related organizations.
How does this role contribute to customer training?
The role involves providing post-sales training to identified customers to ensure they understand the technical solutions and can utilize them effectively.
What technologies should applicants be familiar with?
Applicants should be familiar with technologies such as Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, Anti Virus, as well as specific protocols like RADIUS, PKI, and various encryption methods.