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Print Shop Representative

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Creative Arts & Fashion
  • Milton

AI generated summary

  • You need a high school diploma, 3 years of print production experience, multi-project management skills, report analysis ability, knowledge of Photoshop/Lightroom, and strong communication skills.
  • You will guide customers on print optimization, handle orders, operate printers, ensure quality, manage inventory, assist with inquiries, host events, and maintain shop standards.

Requirements

  • High School or Equivalent Diploma
  • Minimum 3 years experience in producing professional print products
  • The ability to manage multiple projects and print deadlines
  • The ability to generate reports and analyze data to provide recommendations to management
  • Knowledge of Adobe Photoshop and Lightroom to edit customers photos
  • Strong verbal and written communication skills to effectively communicate with customers

Responsibilities

  • Providing customers with guidance on optimizing digital files for printing
  • Handling print orders from intake to fulfillment, ensuring quality, accuracy, and timely delivery
  • Operating and maintaining printers and equipment
  • Ensuring high-quality standards for all orders
  • Scheduling repairs as needed to minimize downtime
  • Providing support to customers and Canon Professional Services by handing inquiries and warranty exchange requests
  • Monitoring inventory levels of printing materials and reordering supplies
  • Recommending additional services, features, or upgrades based on customer needs, and assisting with eCommerce order release and payment processing
  • Hosting small group events in the shop that promote printing experience and work-flow
  • Ensuring the proper opening and closing of the Canon Print Shop
  • Maintaining cleanliness and safety standards

FAQs

What are the working hours for the Print Shop Representative position?

The working hours for this role are Monday to Friday, from 10:00 am to 6:00 pm.

Is this position full-time?

Yes, this is a full-time position with comprehensive health and wellness benefits.

Are weekends and evenings required for this job?

No, there are no weekends or evenings required for this position.

What qualifications are needed for this role?

A High School or Equivalent Diploma is required, along with a minimum of 3 years of experience in producing professional print products.

What software skills are necessary for the Print Shop Representative position?

Knowledge of Adobe Photoshop and Lightroom is necessary for editing customers' photos.

What kind of support does Canon provide for professional development?

Canon offers a Tuition Assistance Program for professional continuing education as part of their benefits.

Are there employee perks associated with this position?

Yes, perks include free coffee and snacks, an on-site cafeteria, an employee gym, and community involvement activities.

How does Canon promote diversity and inclusion within the workplace?

Canon is committed to being an equal opportunity employer and supports and celebrates diversity in its workforce.

What is Canon's corporate philosophy?

Canon's corporate philosophy is Kyosei, which promotes harmonious living and working together among people of diverse backgrounds.

Is there an opportunity for growth within the company?

Yes, Canon provides learning and development opportunities for employees to support their career journey.

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