FAQs
What is the primary responsibility of the Proactive / Connectivity Expert - MR CT?
The primary responsibility is to serve as the Engineering specialist for CT and MRI modalities, providing remote support and addressing technical issues within the respective zone.
What qualifications are necessary for this position?
Candidates should have experience with MR and CT modalities, familiarity with alerts, system architecture, and PRS connectivity, as well as technical competency for remote support.
Is this role fully remote?
No, this role is primarily remote but may require in-office collaboration at least three days per week for office-based teams.
What tools will the Proactive / Connectivity Expert need to use?
The candidate must demonstrate skillset for usage of PRS tools and remote diagnostic tools for analysis and repair plans based on log diagnostics.
What kind of monitoring and analysis will the Proactive / Connectivity Expert perform?
The expert will handle alert notifications, perform proactive monitoring, and conduct technical analysis to identify failure patterns.
What is the company culture like at Philips?
Philips believes in collaboration and teamwork, emphasizing that they are better together than apart, with a commitment to diversity and inclusion.
What types of technological developments should the candidate be aware of?
Candidates should stay updated with the latest technological advancements in CT and MRI modalities and share relevant competitive information with the organization.
Are there any specific KPIs that need to be met in this role?
Yes, the candidate must have a deep knowledge of all delivery KPIs and ensure performance within target call analysis.
What should a candidate do if they don’t meet all the qualifications listed?
Candidates are encouraged to apply even if they do not meet all the experiences needed, as they may still be the right fit for this or other opportunities at Philips.