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Process Assistant

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Amazon

7d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level

AI generated summary

  • You must be fluent in English and have experience with Excel.
  • You will manage shift operations, allocate tasks, mentor associates on productivity and safety, handle quality measures, prepare training plans, conduct audits, and stand in for the Area Manager.

Requirements

  • Speak, write, and read fluently in English
  • Experience with Excel

Responsibilities

  • Daily Management of shift:
  • Administrative management of associates
  • Job allocation to associates
  • Monitoring and mentoring of associates on productivity, quality and safety.
  • Monitor status of counts and problem solve queues
  • Responsible for shift quality and associated action plans
  • Preparing and implementing training and development plans for associates
  • Conduct a 4M and 5S audit for the respective work stations on a daily basis
  • Stand-in for Area Manager.

FAQs

What is the primary focus of the Process Assistant role at Amazon?

The primary focus of the Process Assistant role is to mentor and guide associates in order to ensure that customer expectations are met by following standard work practices while prioritizing safety and quality.

What are the main responsibilities of a Process Assistant?

The main responsibilities include daily management of shifts, administrative management of associates, job allocation, monitoring productivity and quality, problem-solving queues, ensuring shift quality, preparing training plans, and conducting audits.

What qualifications are required for the Process Assistant position?

The basic qualification required is the ability to speak, write, and read fluently in English.

Are there any preferred qualifications for this role?

Yes, experience with Excel is preferred for this role.

What is the work environment like at Amazon?

Amazon fosters an inclusive culture that empowers employees to deliver the best results for customers, encouraging innovation and creativity at all levels.

Is training provided for new associates?

Yes, part of the Process Assistant's role includes preparing and implementing training and development plans for associates.

Where is the Process Assistant position located?

This position is located in Karnataka, as part of Amazon's ASSPL (Amazon Seller Services Private Limited).

What should I do if I need workplace accommodations during the application process?

If you need workplace accommodations, please visit the Amazon accommodations page for more information on the necessary support during the application and hiring process.

Can a Process Assistant stand in for an Area Manager?

Yes, a Process Assistant can stand in for the Area Manager as part of their responsibilities.

Is there a specific focus on safety in this role?

Yes, safety is a critical aspect of the Process Assistant's responsibilities, which includes monitoring workplace safety and ensuring that associates adhere to safety standards.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.