FAQs
What experience is required for this position?
The position requires 1 to 3 years of experience in a Finance Administration role.
What specific skills are desired for a Process Associate?
Strong team player skills, ability to build relationships with stakeholders, initiative in completing tasks, and knowledge of when to seek guidance or escalate issues are desired competencies.
Is this a leadership role?
This position includes elements of team management, as it involves building and developing the team while also participating in or leading service level achievements.
What is the main responsibility of a Process Associate in this role?
The main responsibility is to manage daily operations related to invoice processing, ensuring compliance and service quality while addressing complex operational issues.
Will there be opportunities for process improvement in this role?
Yes, the role emphasizes adopting innovative processes and methodologies aimed at driving process improvements and enhancing service delivery.
Are there specific performance targets for this position?
Yes, the Process Associate will help achieve key measurement targets and service levels set for the team.
What type of work environment can I expect?
The work environment is collaborative, with a focus on building strong relationships within the team and with stakeholders.
Are there opportunities for further training and development?
As part of team development, there may be opportunities for further training and professional development to enhance skills and knowledge in finance administration.
Is the role customer-focused?
Yes, delivering a customer-focused service is a critical aspect of the Process Associate's responsibilities.