Logo of Huzzle

Process Control Specialist / Logistics Analyst, EU Central Flow

image

Amazon

10d ago

  • Job
    Full-time
    Mid & Senior Level
  • Logistics
    Data
  • Barcelona

AI generated summary

  • You should be proficient in English, possess strong communication skills, have data science knowledge (SQL), and excel in problem solving and analysis with the ability to influence under pressure.
  • You will manage flow standards in a Fulfilment Centre, collaborate with operations, analyze improvement opportunities, track performance metrics, and train new team members.

Requirements

  • You are proficient in English (European Framework level B2)
  • You have a strong track record of communication skills across multiple stakeholder groups.
  • You are a problem solver, comfortable working with data to make critical decisions.
  • Fluency in another European language
  • Experience working in remote / centralized teams
  • Data science skills including SQL
  • Excellent judgement to be able to make decisions under pressure
  • Ability to influence others in pressured situations in pursuit of great outcomes
  • Problem solving and analytical skills, ability to analyse numerical data points, and work with data to assess situations and take appropriate action.
  • Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

Responsibilities

  • As a Logistics Analyst (internally called Process Control Specialist) you will be responsible for the day-to-day management of flow standards in a partner Fulfilment Centre (FC).
  • You will work together with Operations leaders to plan, then execute a shift while escalating risks or standard work deviations to senior managers.
  • The Logistics Analyst is expected act as a key advisor on all matters relating to customer fulfilment.
  • Become a subject matter expert in flow management tools and processes, and how they interface with FC operations.
  • Carry out deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders.
  • Partnering with varied stakeholder groups across multiple business areas and levels of seniority.
  • Communication of complex topics in an accessible way is a critical element of the role.
  • Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs.
  • Take part in coaching initiatives to share your knowledge of the area with operators, or train new team members as part of their on-boarding.

FAQs

What qualifications are required for the Process Control Specialist / Logistics Analyst position?

The position requires proficiency in English (European Framework level B2) and a strong track record of communication skills across multiple stakeholder groups.

Is experience with data analysis necessary for this role?

Yes, experience in data analysis is essential, as the role involves problem-solving and making critical decisions using data to assess situations.

What type of work schedule should I expect in this position?

You will need to be flexible and may be required to work on shift patterns, including nights and weekends.

Are language skills important for this role?

Yes, fluency in another European language is preferred, as it can enhance communication with diverse stakeholders.

Will I be working independently or as part of a team?

You will be collaborating with various stakeholder groups across multiple business areas and levels of seniority, making teamwork an important aspect of the role.

What key performance indicators will I be responsible for tracking?

You will track key performance indices such as customer risk, compliance with flow planning, and performance to site-level KPIs.

Does this role involve training or coaching other team members?

Yes, part of your responsibilities will include participating in coaching initiatives and training new team members as part of their onboarding.

What types of support does Amazon provide for employees with disabilities?

Amazon provides workplace accommodations or adjustments during the application and hiring process, including support for interviews or onboarding, which can be requested through their accommodations page.

Is prior experience in logistics necessary for this position?

While not explicitly stated, having experience in logistics or a similar field will likely be beneficial for understanding the flow management tools and processes.

How does Amazon prioritize diversity and inclusion in recruitment?

Amazon values diversity and believes that employing a diverse workforce is central to their success, making recruiting decisions based on experience and skills while ensuring an inclusive culture.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.