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Process Executive

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Infosys

18d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Logistics
    IT & Cybersecurity
  • Pune

AI generated summary

  • You should have experience in resolving billing inquiries, proficiency in SAP (preferably ByD), strong MS Office skills, especially Excel, and be open to all shifts in an office setting.
  • You will process orders accurately, resolve billing queries, utilize SAP and Microsoft Excel, and work flexible shifts in an office environment.

Requirements

  • Query Resolution: Exposure to analyzing and addressing billing enquiries.
  • ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
  • Technical Skills: Proficient in MS Office, especially Excel.
  • Flexibility: Willingness to work in any shift and from an office environment.

Responsibilities

  • Order Processing: Efficiently process orders, ensuring accuracy and timely fulfillment.
  • Query Resolution: Exposure to analyzing and addressing billing enquiries.
  • ERP Proficiency: Expert in SAP, with a preference for SAP ByD.
  • Technical Skills: Proficient in MS Office, especially Excel.
  • Flexibility: Willingness to work in any shift and from an office environment.

FAQs

What are the main responsibilities of a Process Executive?

The main responsibilities include efficiently processing orders, ensuring accuracy and timely fulfillment, and addressing billing inquiries.

What ERP systems should I be familiar with for this role?

Candidates should be proficient in SAP, with a preference for experience in SAP ByD.

What technical skills are required for the Process Executive position?

Proficiency in MS Office is required, especially in Excel.

Is there a specific work schedule I need to follow?

Yes, there is a requirement for flexibility as candidates must be willing to work in any shift and from an office environment.

How does the company handle query resolution related to billing?

The role involves analyzing and addressing billing inquiries effectively.

What is the work environment for the Process Executive position?

The work environment is primarily office-based, with a hybrid model supported for remote work.

Are there any specific qualifications needed for this job?

While specific qualifications are not listed, proficiency in SAP and MS Office, along with experience in order processing and query resolution, are essential.

Will training be provided for the ERP system?

Generally, training is provided for new employees to ensure they are proficient with the ERP system used in the company.

Is prior experience necessary for the Process Executive role?

While prior experience in similar roles is preferred, candidates with the right skill set may still be considered.

What is the importance of accuracy in order processing?

Accuracy in order processing is crucial for timely fulfillment and customer satisfaction, ensuring that the correct products are delivered without errors.

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Consulting
Industry
10,001+
Employees
1918
Founded Year

Mission & Purpose

Infosys is a multinational corporation that provides information technology (IT) consulting and services. The company's primary focus is on digital transformation, business process management, and consulting for clients across various industries. Infosys aims to help organisations navigate the rapidly evolving landscape of technology by providing innovative solutions, software development, and IT services. Their ultimate mission is to empower businesses to thrive in the digital age through cutting-edge technology solutions. Infosys plays a crucial role in enabling its clients to achieve operational efficiency, enhance customer experiences, and stay competitive in the global market.

Culture & Values

  • Client Value

    To surpass client expectations consistently with our hunger and boldness

  • Leadership by Example

    To act on our conviction that ordinary people can be inspired and mentored to do extraordinary things

  • Integrity and Transparency

    To be ethical, sincere and open in all our transactions

  • Fairness

    To be objective, empathetic and caring in our transactions

  • Excellence

    To strive relentlessly, constantly learn, improve ourselves, our teams, and services to become the best