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Process Executive - Voice

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Cognizant

15d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Data
    Business, Operations & Strategy
  • Hyderabad, +1

AI generated summary

  • You must excel in dashboard requirements, data analysis, report preparation, and communication. Proficiency in Google Ads and Microsoft Excel is essential.
  • You will extract dashboard requirements, anticipate client needs, organize insights, manage reporting schedules, create prototypes, ensure report quality, and collaborate on process improvements.

Requirements

  • Extract the requirements of dashboards using the business statements shared by clients
  • Anticipate the client future requirement in relation to the dashboards and suggest the possible options
  • Organize the requirements to prepare more insightful dashboards and present to client
  • Implement advanced strategies for gathering reviewing and analyzing the data requirements
  • Manage and process client reporting on specified schedule
  • Ability to prepare the reports within short turnaround time
  • Prioritize the requirements and create conceptual prototypes and mockups
  • Master strategic business process modeling traceability and quality management techniques
  • Apply best practices for effective communication and problem-solving
  • Collaborate with the client services team on reporting needs and process improvements.
  • Build and automate (when possible) reports in Excel based on submitted requirements and report mock-ups.
  • Review and quality check other reports to ensure correctness
  • Provide data-driven recommendations that align with client services team objectives.
  • Certifications Required
  • Google Ads Microsoft Excel

Responsibilities

  • Extract the requirements of dashboards using the business statements shared by clients
  • Anticipate the client future requirement in relation to the dashboards and suggest the possible options
  • Organize the requirements to prepare more insightful dashboards and present to client
  • Implement advanced strategies for gathering reviewing and analyzing the data requirements
  • Manage and process client reporting on specified schedule
  • Ability to prepare the reports within short turnaround time
  • Prioritize the requirements and create conceptual prototypes and mockups
  • Master strategic business process modeling traceability and quality management techniques
  • Apply best practices for effective communication and problem-solving
  • Collaborate with the client services team on reporting needs and process improvements.
  • Build and automate (when possible) reports in Excel based on submitted requirements and report mock-ups.
  • Review and quality check other reports to ensure correctness
  • Provide data-driven recommendations that align with client services team objectives.

FAQs

What is the primary role of a Process Executive in this position?

The primary role involves extracting and analyzing dashboard requirements, anticipating client needs, and presenting insightful dashboards while managing client reporting and ensuring accuracy through quality checks.

What are the key responsibilities of a Process Executive?

Key responsibilities include extracting dashboard requirements, anticipating future client needs, organizing data for insightful presentations, managing client reporting, creating prototypes, and collaborating with the client services team.

What certifications are required for this position?

The required certifications are Google Ads and Microsoft Excel.

Is prior experience in data reporting necessary for this role?

Yes, experience in managing and processing client reporting, as well as reporting automation in Excel, is important for this role.

How important is communication in this position?

Effective communication is crucial, as the role involves collaborating with the client services team and applying best practices for problem-solving.

Will there be opportunities for automating reports in Excel?

Yes, the individual will be responsible for building and automating reports in Excel based on submitted requirements and report mock-ups.

What is the expected turnaround time for preparing reports?

The ability to prepare reports within a short turnaround time is a key responsibility of the position.

What type of recommendations will the Process Executive provide?

The Process Executive will provide data-driven recommendations that align with the objectives of the client services team.

Are there opportunities to improve processes within the organization?

Yes, the role includes collaborating on reporting needs and process improvements, indicating opportunities for process enhancement.

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.