FAQs
What are the required communication skills for this role?
The role requires excellent communication and interpersonal skills, with proficiency in reading and speaking Bengali, Arabic, Urdu, Hindi, and English.
Is proficiency in computer applications necessary for this position?
Yes, candidates must be proficient with computers and MS Office to be considered for this role.
What is the minimum typing speed required for this position?
Candidates should be able to type a minimum of 30 words per minute in their preferred language.
Will I need to work in shifts?
Yes, the position may require working in different shifts depending on the business requirements.
What accuracy is expected when moderating listings?
A 98% accuracy must be maintained while moderating listings.
Is independent work required for this position?
Yes, candidates should be able to work independently and understand their performance metrics.
How important is it to be knowledgeable about geography?
It is important to have a fair knowledge of navigation on Google Maps and geography to identify areas of opportunity and bring it to the supervisor's notice.
What kind of performance metrics should I track?
Candidates should track their own performance and make improvements based on business requirements.
What is the target for user satisfaction in this role?
The target is to achieve 100% user satisfaction and zero client or customer escalations.
Are there any specific judgment skills required for the job?
Yes, candidates need to be very judgmental to ensure that the correct information is updated on the map.