Logo of Huzzle

Process Expert

  • Job
    Full-time
    Mid Level
  • Logistics
  • Manila
  • Quick Apply

AI generated summary

  • You need 2 years in Finance/Accounting, 1 year in shipping/supply chain, a Bachelor's degree, strong communication skills, Excel and SAP knowledge, and analytical abilities.
  • You will ensure timely order creation, invoicing, and contract updates, conduct reconciliations, maintain trackers, fulfill customer requirements, uphold SOPs, achieve KPIs, and implement process improvements.

Requirements

  • 2 years experience in Finance & Accounting/Procurement
  • 1 year shipping, forwarding, supply chain operations or BPO background with Logistics/Shipping Clients
  • Bachelor's Degree graduate
  • Good communication skills
  • Knowledgeable in MS Excel and SAP
  • Highly Analytical

Responsibilities

  • Ensure timely and qualitative creation of Sales & Purchase orders.
  • Ensure timely and qualitative Customer Invoicing.
  • Ensure all Contract & Prices are in place & timely updated.
  • Understand the business model of the correlation SO & PO, ensuring timely recognition of the Revenue & Cost.
  • Identify & apply corrective actions on system interface & conduct necessary reconciliations.
  • Maintain Volume trackers and adhere/sustain established control mechanisms.
  • Meet ad-hoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.
  • Ensure Standard Operating Procedures (SOP) and SLA's are prepared and maintained for all processes handled in the GSC and necessary amendments are done.
  • Take ownership in building & maintaining Visual management Systems as per Process Excellence standards.
  • Take ownership, track and monitor and achieve KPI's related to the process.
  • Implement Kaizens, Cost Saving/Value Addition Projects identified.
  • Ensure best practice is shared within teams in the GSC.

FAQs

What qualifications are required for the Process Expert position?

The Process Expert position requires a Bachelor's Degree and at least 2 years of experience in Finance & Accounting or Procurement, along with 1 year of experience in shipping, forwarding, supply chain operations, or BPO with Logistics/Shipping Clients.

Is prior experience in logistics necessary?

Yes, at least 1 year of experience in shipping, forwarding, supply chain operations, or BPO is required.

What skills are needed for the role?

The ideal candidate should have good communication skills, be highly analytical, and be knowledgeable in MS Excel and SAP.

What are the key responsibilities of a Process Expert?

Key responsibilities include ensuring timely creation of Sales & Purchase orders, customer invoicing, maintaining contracts and prices, and ensuring standard operating procedures are followed.

What kind of work environment does Maersk offer?

Maersk offers a collaborative, diverse, and inclusive work environment that encourages professional development and continuous learning in a multinational setting.

How does Maersk define the level of the Process Expert role?

The Process Expert role is considered a colleague level position that requires independent judgment within defined boundaries and guidelines, with limited job and business knowledge at the time of hiring.

How does Maersk support employee development?

Maersk provides support for employees to shape their own careers through on-the-job learning, achieving expertise, and professional skill development opportunities in a global environment.

What is the role of Visual Management Systems in this position?

The Process Expert is responsible for building and maintaining Visual Management Systems according to Process Excellence standards.

Does Maersk implement performance metrics like KPIs for this role?

Yes, the Process Expert is expected to track, monitor, and achieve KPIs related to the process.

Is Maersk an equal opportunity employer?

Yes, Maersk is committed to a diverse and inclusive workplace and is an equal opportunity employer.

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.