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Process Expert

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Pune
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, 1-3 years of experience, fluency in English (oral/written), and proficiency in MS Office.
  • You will review and approve dangerous cargo bookings, validate customer documents, communicate to resolve issues, maintain transaction records, and ensure compliance with service level agreements.

Requirements

  • Education: Bachelor’s degree or any other similar discipline
  • Minimum of 1 to 3 years of experience
  • Fluent in English, oral and written
  • Working knowledge of MS Office

Responsibilities

  • Review and approve dangerous cargo bookings in accordance with IMDG regulations and Maersk House rules.
  • Validate documents submitted by customers, ensuring that all required documentation is complete, accurate, and compliant with regulations.
  • Communicate with customers to clarify booking details, resolve issues, and provide guidance on dangerous cargo regulations.
  • Maintain accurate records of dangerous cargo transactions and approvals, ensuring that documentation is organized and readily accessible for review and audits.
  • Ensure all processes are performed as per the agreed terms in the Service Level Agreement – Timely & Accurate.

FAQs

What is the primary responsibility of a Process Expert at Maersk?

The primary responsibility of a Process Expert at Maersk involves the verification and approval of hazardous cargo shipments in container units transported by sea, ensuring compliance with IMDG regulations and maintaining accurate transaction records.

What qualifications are required for this position?

Candidates are required to have a Bachelor’s degree or a similar discipline, a minimum of 1 to 3 years of relevant experience, and fluency in English, both oral and written. Additionally, a working knowledge of MS Office is necessary.

What does the work schedule look like for this role?

The work schedule involves 24/7 shift coverage, with flexibility required to work weekends and holidays as necessary.

What key responsibilities are expected from a Process Expert?

Key responsibilities include reviewing and approving dangerous cargo bookings, validating customer documents, communicating with customers regarding bookings, maintaining accurate transaction records, and ensuring compliance with service level agreements in terms of timeliness and accuracy.

Does Maersk offer support for applicants needing accommodations during the hiring process?

Yes, Maersk is happy to support any adjustments during the application and hiring process. Applicants needing special assistance or accommodations can contact them via email at accommodationrequests@maersk.com.

Is Maersk an equal opportunity employer?

Yes, Maersk is committed to a diverse and inclusive workplace and is an equal opportunity employer, welcoming applicants without regard to various protected characteristics.

What type of experience is preferred for this position?

A minimum of 1 to 3 years of experience in a relevant field is preferred for this position.

Will the Process Expert need to communicate with customers?

Yes, the Process Expert will need to communicate with customers to clarify booking details, resolve issues, and provide guidance on dangerous cargo regulations.

What is the role of the Process Expert in relation to IMDG regulations?

The Process Expert is responsible for ensuring compliance with IMDG regulations when reviewing and approving dangerous cargo bookings.

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.