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Process Expert - French

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Logistics
  • Chennai
  • Quick Apply

AI generated summary

  • You need a bachelor’s degree, 2–5 years in logistics or customer service, fluent French, and foundational knowledge of supply chain management and freight forwarding.
  • You will liaise with French-speaking clients, translate shipping documents, and resolve escalations to ensure smooth operations and customer satisfaction.

Requirements

  • • Bachelor’s degree.
  • • 2–5 years of experience in logistics, supply chain, or customer service roles as French Expert
  • • French Language Proficiency: Fluent in French (spoken and written); ability to handle business communication and documentation.
  • • SCM/Forwarding Knowledge (value add): Foundational understanding of supply chain management, freight forwarding, and international logistics processes (value add)

Responsibilities

  • Acts as the primary liaison for French-speaking clients, stakeholders, and vendors.
  • Translate and interpret shipping documentation, emails, and other communications accurately to ensure smooth operations.
  • Resolve escalations and provide proactive solutions in French, ensuring clarity and customer satisfaction.

FAQs

What is the primary responsibility of the Process Expert - French?

The primary responsibility of the Process Expert - French is to manage and optimize logistics and supply chain operations while creating and updating shipping documents and customer invoices, ensuring effective communication with French-speaking clients and stakeholders.

What qualifications are required for this position?

A Bachelor's degree and 2–5 years of experience in logistics, supply chain, or customer service roles as a French Expert are required.

Is French proficiency necessary for this role?

Yes, French language proficiency is essential, as the role requires fluency in spoken and written French to handle business communication and documentation effectively.

What type of work environment can I expect?

You can expect an international, diverse, and fast-paced work environment where collaboration, continuous learning, and recognition of achievements are highly valued.

What key skills should candidates possess?

Candidates should have strong French language skills, foundational knowledge of supply chain management and freight forwarding, as well as excellent problem-solving and customer service skills.

Are there opportunities for career growth in this role?

Yes, this role offers exciting career opportunities in a challenging business setting, allowing you to build valuable relationships and work with professional teams.

Does Maersk promote diversity and inclusion in the workplace?

Yes, Maersk is committed to a diverse and inclusive workplace and embraces different styles of thinking and backgrounds.

How does Maersk handle accommodations for applicants?

Maersk is happy to support any adjustments needed during the application and hiring process. Applicants can contact them via email for assistance with accommodations.

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.