Process Reengineering

Virtusa

Jan 7

Applications are closed

Job
Full-time
Senior & Expert Level
Consulting
Business, Operations & Strategy
Chennai
Remote

Requirements

Certification: Six Sigma or Lean Management Green Belt certified.
Experience: Proven experience in analyzing and redesigning complex, multi-function business processes using recognized techniques such as Lean Six Sigma or Kaizen.
Project Management: Demonstrated experience in leading medium-profile projects and change management activities.
Skills: Strong stakeholder management, influencing, and presentation/oral communication skills.
Attributes: Energetic, self-motivated, with strong analytical skills and the ability to discover and interpret business change requirements.
Time Management: Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
Adaptability: Thrives in an evolving environment, willing to adapt responsibilities to meet strategic priorities.
Remote Work: Comfortable working virtually in a global environment.
Travel: Willingness to undertake domestic and international travel as required.
Language: Fluency in English.
Desirable: BPM Capabilities: Significant experience with BPM capabilities such as Process/Task Mining, Robotics Process Automation, Low Code automation, BPM, and workflow tools.
Industry Experience: Experience and proven results in change projects within the Pharma industry.
Methodology Experience: Experience with Agile methodology.
Global Experience: Proven experience working in a global context.

Responsibilities

Stakeholder Management: Build and manage relationships with key business stakeholders at all levels to identify and deliver new process re-engineering opportunities.
Opportunity Generation & Prioritization: Assist in generating and prioritizing opportunities across various Process Solutions customer groups, creating measurable roadmaps focused on quick wins and short/mid-term implementations.
Process Diagnostics & Assessments: Conduct process diagnostics through stakeholder interviews, improvement workshops, and current state process mapping. Identify key gaps and improvement areas, and prioritize recommendations.
Project Leadership: Lead projects independently or in collaboration with GBS Process Solutions team members. Work closely with business SMEs and technical specialists to deliver process re-engineering, automation, and process mining dashboards.
Automation/Process Mining Scope: Assess automation/process mining scope, business value/cost, and develop accompanying business cases.
Risk Due Diligence: Evaluate risk factors including complexity, business criticality, compliance, and regulation.
Change Management: Guide and support business readiness for transition to go-live. Support adoption and sustainment through embedded change management and user experience.
Collaboration: Work closely with other capability teams within GBS Process Solutions to define and embed standardized approaches for lean mindset/process optimization, including standards, methodologies, tools, and best practices.

FAQs

What is the primary responsibility of the Process Reengineering Manager?

The primary responsibility is to manage relationships with key stakeholders, lead process re-engineering projects, and drive process optimization across various customer groups.

What certifications are required for this position?

A Six Sigma or Lean Management Green Belt certification is essential for this role.

What kind of experience is required?

Proven experience in analyzing and redesigning complex, multi-function business processes using recognized techniques such as Lean Six Sigma or Kaizen is required.

How important is stakeholder management in this role?

Stakeholder management is crucial; the manager must build and manage relationships with key business stakeholders at all levels to identify and deliver new process re-engineering opportunities.

Will the Process Reengineering Manager be involved in change management?

Yes, the manager will guide and support business readiness for transition to go-live and support adoption and sustainment through change management.

Is there an emphasis on collaboration with other teams?

Yes, the role involves close collaboration with other capability teams within GBS Process Solutions to define and embed standardized approaches for process optimization.

What are the expected skills for this position?

Strong stakeholder management, influencing skills, presentation/oral communication skills, and strong analytical skills are essential for this position.

Is travel required for this role?

Yes, there is a willingness to undertake domestic and international travel as required.

What kind of projects will the manager be leading?

The manager will lead process re-engineering projects independently or in collaboration with the GBS Process Solutions team, focusing on automation and process mining.

Is experience in the Pharma industry preferred?

Yes, experience and proven results in change projects within the Pharma industry are desirable for this role.

Does the company value inclusivity and equal opportunity?

Yes, Virtusa is founded on principles of equal opportunity for all and does not discriminate based on any basis covered by appropriate law.

Virtusa

Business transformation that lasts starts with Engineering First.

Technology

Industry

10,001+

Employees

1996

Founded Year

Mission & Purpose

Virtusa Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful results. We combine logic, creativity and curiosity to build, solve, and create. Every day, we help clients engage with new technology paradigms, creatively building solutions that solve their most pressing business challenges and move them to the forefront of their industry.