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Product Analyst

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British Airways

8d ago

  • Job
    Full-time
    Junior & Mid Level
  • London

AI generated summary

  • You need 2-4 years in top-tier consulting or product, strong analytical skills, experience with APIs and technical requirements, and a numeric degree. Knowledge of data products and agile delivery is a plus.
  • You will lead product discovery, develop user stories, collaborate with teams, analyze performance, support testing, and ensure documentation while driving improvements and tracking KPIs.

Requirements

  • Strong hands‑on experience working within digital product teams
  • Confidence engaging with technical detail, including APIs, data flows and system integrations
  • Ability to work closely with engineers and lead technical backlog refinement
  • Strong analytical mindset with comfort working with data and data technologies
  • Clear, structured communicator able to translate complexity into actionable insight
  • Proactive, independent approach with strong ownership and accountability
  • Collaborative mindset and resilience in fast‑moving delivery environments
  • Experience defining technical requirements for digital products in a technical department / company (Essential)
  • 2-4 years of top-tier consulting or product in MANGO (required)
  • Numeric Degree in Computer Science, Engineering, Mathematics, Sciences or equivalent (Required)
  • Knowledge of Operations departments (Desirable)
  • Knowledge of Data products; Data cloud solutions AWS, snowflake, or critical systems (Desirable)
  • Demonstrated success in agile product engineering delivery (Desirable)
  • Project Management accreditation (Desirable)
  • Experience with performance monitoring and observability tools (e.g., Datadog)

Responsibilities

  • Apply product discovery and delivery techniques such as workshops, rapid prototyping and iterative feedback to understand user and business needs
  • Lead discovery using technical feasibility analysis and proof‑of‑concept work, engaging architects and data specialists early to shape scalable solutions
  • Independently develop clear user stories and acceptance criteria aligned to product goals and outcomes
  • Translate technical architecture, API contracts and data flows into clear delivery requirements
  • Collaborate closely with Product Managers, engineering leads, UX and system integrators to deliver end‑to‑end solutions
  • Coordinate end‑to‑end testing of product features across integrated systems
  • Analyse product performance, user behaviour and market trends to inform prioritisation and improvement
  • Build strong relationships with stakeholders to support testing, validation and feedback loops
  • Monitor and support product enhancements and fixes, ensuring alignment with design direction and architecture standards
  • Oversee technical scalability and integration readiness for product releases
  • Apply agile and waterfall methodologies as appropriate across the product lifecycle
  • Support backlog refinement, release planning and continuous improvement of product processes
  • Ensure robust documentation and knowledge transfer for ongoing support and future development
  • Define and track product KPIs, delivering insights that drive decisions and measurable impact
  • Independently create clear product decks communicating product overview, roadmap and delivery set‑up

FAQs

What is the primary role of a Product Analyst at British Airways?

The primary role of a Product Analyst at British Airways is to drive product success by using data, user insight, and technical understanding to shape product decisions and measure impact within the Operations Decision Support team.

What qualifications are required for this position?

A Numeric Degree in Computer Science, Engineering, Mathematics, Sciences or equivalent is required, alongside 2-4 years of experience in top-tier consulting or product roles.

What methodologies will I be using in this role?

You will apply both agile and waterfall methodologies as appropriate across the product lifecycle.

Is experience with data products necessary for this job?

Experience with data products and knowledge of data cloud solutions such as AWS or Snowflake is desirable but not strictly required.

What are the key skills needed for the Product Analyst position?

Key skills include strong hands-on experience with digital product teams, confidence with technical details (APIs, data flows, system integrations), strong analytical skills, and clear structured communication.

Will I be collaborating with other teams?

Yes, you will collaborate closely with Product Managers, engineering leads, UX teams, and system integrators to deliver end-to-end solutions.

Are there opportunities for growth and development within this role?

Yes, British Airways encourages employees to take on new challenges and to consider opportunities across the business to develop and progress.

Do I need to have project management accreditation for this position?

While project management accreditation is desirable, it is not strictly required for the position.

What kind of benefits does British Airways offer?

British Airways offers competitive salaries, staff travel benefits including unlimited basic and premium standby tickets, discounted airfares, and opportunities for development and progression.

How does British Airways approach diversity and inclusion?

British Airways is committed to creating an inclusive workplace where diverse representation is valued, and they seek individuals from all backgrounds to contribute uniquely to the company.

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British Airways

The flag carrier of the United Kingdom

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.

Benefits

  • Discounted travel

    Heavily discounted air travel for yourself, friends and family accompanied with a generous annual leave entitlement or 26 days to turn your bucket list into reality.

  • Champion Sustainability

    Play a part in driving our sustainability agenda through fundraising for charity partners, volunteering for charities or championing our colleague diversity networks.

  • Become an ambassador

    Access our Graduate and Apprentice Networks to learn from current and former colleagues on our schemes, and volunteer to inspire the next generation to consider an aviation career.

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