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Product Business Operations Manager

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Ripple

13d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • San Francisco

AI generated summary

  • You need experience in product operations, strong organizational skills, exceptional communication, ability to manage priorities, and a data-driven approach to derive actionable insights.
  • You will streamline processes for product launches, manage calendars, track progress on OKRs, document team dependencies, centralize feedback, and facilitate cross-functional communications.

Requirements

  • Proven experience in product operations, program management, or a similar role, preferably in FinTech, crypto, or technology. Familiarity with product management tools and processes is a plus.
  • Strong organizational and project management skills with a focus on execution and delivery.
  • Exceptional communication and collaboration skills to work effectively with cross-functional teams.
  • Ability to manage multiple priorities, navigate ambiguity, and solve complex problems.
  • Data-driven approach with the ability to derive actionable insights from performance metrics.

Responsibilities

  • Develop and maintain scalable processes that enhance cross-functional collaboration and ensure seamless product launches.
  • Oversee launch calendars to ensure timely and impactful product rollouts, collaborating with Sales, Marketing, and Product teams.
  • Facilitate monthly product roadmap updates to reflect recent launches, upcoming plans, and changes, ensuring transparency and alignment.
  • Track and communicate progress on Product team OKRs, ensuring alignment with strategic goals. Highlight areas needing attention and foster accountability across the organization.
  • Document and track dependencies between Product and other teams to ensure smooth delivery of initiatives. Proactively identify and mitigate risks to avoid bottlenecks and delays.
  • Centralize product feedback channels for field teams and customers to ensure insights are collected, organized, and actionable.
  • Serve as a key point of contact for the Product team, managing communications, meetings, and updates to ensure cross-functional alignment.

FAQs

What is the primary focus of the Product Business Operations Manager role?

The primary focus of the Product Business Operations Manager role is to ensure seamless collaboration between teams and drive efficiency across the Product organization by streamlining processes and supporting successful product launches.

What qualifications are required for this position?

Proven experience in product operations, program management, or a similar role, preferably in FinTech, crypto, or technology, along with strong organizational, project management, and communication skills are required.

What does the role involve in terms of product launches?

The role involves overseeing launch calendars, facilitating product roadmap updates, and ensuring timely and impactful product rollouts in collaboration with Sales, Marketing, and Product teams.

How does the position contribute to strategic goals?

The position contributes to strategic goals by tracking and communicating progress on Product team OKRs, highlighting areas needing attention, and fostering accountability across the organization.

What kind of work environment can employees expect at Ripple?

Employees can expect a fast-paced start-up environment with a focus on collaboration, learning, and respect for diversity and inclusion among team members.

Are there opportunities for professional development?

Yes, there is a professional development budget to support various modes of learning and opportunities to dive deep into the latest technologies.

What is the salary range for this position?

The annual salary range for this position in California is between $136,000 and $155,000 USD, not including equity or additional compensation.

Does Ripple provide benefits for physical and mental healthcare?

Yes, Ripple offers competitive benefits that cover both physical and mental healthcare, along with support for family forming and family needs.

What is the vacation policy like at Ripple?

Ripple has a generous vacation policy that allows employees to work with their manager to take time off when needed.

Does Ripple have a commitment to diversity and inclusion?

Yes, Ripple is committed to building a diverse and inclusive team and does not discriminate against employees or applicants based on various protected characteristics.

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Ripple

Instantly move money to all corners of the world.

Technology
Industry
501-1000
Employees
2012
Founded Year

Mission & Purpose

Using proven crypto and blockchain technology honed over a decade, Ripple’s enterprise-grade solutions are faster, more transparent, and more cost-effective than traditional financial services. Our customers use these solutions to source crypto, facilitate instant payments, empower their treasury, engage new audiences, lower capital requirements, and drive new revenue. Founded in 2012, Ripple's vision is to enable a world where value moves as seamlessly as information flows today—an Internet of Value. Ripple is the only enterprise blockchain company today with products in commercial use. Ripple’s global payments network includes over 300 customers across 40+ countries and 
six continents.