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  • Job
    Full-time
    Senior Level
  • Design
  • London
  • Quick Apply

AI generated summary

  • You need 5+ years in B2B/SaaS product design, a strong user-centered portfolio, Figma skills, excellent communication, problem-solving abilities, and knowledge of accessibility and user research. English fluency required; French a plus.
  • You will conduct user research, create design assets, test usability, collaborate with teams, manage projects, and maintain a design system while staying updated on industry trends.

Requirements

  • +5 years of experience in Product design, preferably in a B2B / SaaS environment.
  • Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables.
  • Experience using Figma.
  • Excellent communication and collaboration skills, with the ability to present and defend design decisions.
  • Strong problem-solving skills and attention to detail.
  • Knowledge of accessibility standards and best practices.
  • Experience with user research methodologies and tools.
  • Fluent in spoken and written English, French would be a plus (not mandatory).

Responsibilities

  • Conduct user research to understand user needs, behaviors, and pain points.
  • Develop user personas, journey maps, and experience maps.
  • Create wireframes, mockups, and interactive prototypes to visualize design concepts.
  • Conduct usability testing and gather user feedback to iterate on designs.
  • Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals.
  • Maintain and contribute to the design system and ensure design consistency across products.
  • Manage multiple projects in a fast-paced environment.
  • Stay up-to-date with industry trends and best practices to continually improve our design processes and outputs.
  • Contribute to a scalable Design System.

FAQs

What is the main focus of the Product Designer role at Amex GBT?

The main focus of the Product Designer role is to transform user feedback and complex design challenges into innovative solutions that enhance the business travel experience for millions of users.

What are the key responsibilities of a Product Designer at Amex GBT?

Key responsibilities include conducting user research, developing user personas and journey maps, creating wireframes and prototypes, conducting usability testing, collaborating with cross-functional teams, maintaining the design system, and managing multiple projects.

What experience is required for the Product Designer position?

A minimum of 5 years of experience in product design, preferably in a B2B or SaaS environment, is required.

What tools are necessary for this role?

Proficiency in Figma is necessary for this role, along with experience in user research methodologies and tools.

Is knowledge of accessibility standards important for this position?

Yes, knowledge of accessibility standards and best practices is a crucial requirement for the Product Designer role.

Is fluency in any other languages a plus for this position?

Yes, fluency in French is a plus but not mandatory for the position.

What opportunities for professional growth does Amex GBT provide?

Amex GBT offers global tuition assistance, access to over 20,000 courses on their learning platform, leadership courses, and prioritizes internal candidates for new job openings.

How does Amex GBT promote diversity and inclusion within the company?

Amex GBT champions Diversity, Equity, and Inclusion through global Inclusion Groups that allow colleagues to connect, discuss challenges and achievements, and drive company awareness and action.

What types of benefits does Amex GBT offer employees?

Benefits include flexible health and welfare insurance plans, retirement programs, parental leave, travel perks, and wellbeing resources to support mental and emotional health.

Is there room for applicants who may not meet all the requirements?

Yes, Amex GBT encourages applicants who are passionate about the mission to apply, even if they do not meet every requirement listed.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

American Express Global Business Travel (Amex GBT) is a leading travel management company that provides corporate travel solutions to businesses worldwide. Their mission is to empower businesses by optimizing travel programs, enhancing travel experiences, and driving savings through innovative technology and personalized service. The company aims to make business travel more efficient, seamless, and rewarding, allowing companies to focus on their core operations while ensuring their employees travel safely and comfortably.