Product Designer

Loblaw Companies Limited

Jul 11

Applications are closed

Job
Full-time
Mid Level
Design
Brampton

Requirements

Be collaborative – You value everyone’s perspectives and one of your most powerful design skills is workshop facilitation to help everyone on your team understand the full context of a problem, opportunity, or solution and come to a shared understanding.
Be outcome-focused – At Loblaw, customer and business outcomes are everyone’s responsibility. You’re a systems thinker who can think beyond screen design to understand how our users’ and our business’ broader context inter-connect and influence user experience design decisions.
Be hypothesis-driven – You love the problem, not your solutions. Your design practice is grounded in the acknowledgement that every solution is a hypothesis built on assumptions and that those hypotheses and assumptions need to be tested and validated.
Be self-managed – You understand the design process well enough to be able to proactively plan and scope your work effort to collaborate with product managers and developers to sequence your work. 
Be agile - Apply Agile methodology principles to design processes, ensuring iterative and incremental product development, and leverage Jira for task management, tracking, and workflow optimization.

Responsibilities

Frame problems and opportunities: you’ll have access to existing data and research as well as the directive to identify when primary research needs to be done to define the problem or opportunity at hand. You’ll communicate with stakeholders to capture and define product requirements, ensuring alignment with business objectives. You’ll also build a strong understanding of industry trends and competitor products to inform design strategies.
Interaction design: you have a grasp of the interplay among words, visuals, space, time, and behaviours of digital user interfaces.  You’ll also contribute to the design system for the products in your portfolio.
Service design: your role offers opportunities to go beyond digital UI to influence the fundamental design of the services we offer to our users.
Facilitate: Guide workshops, user interviews and discussions to help colleagues reach a shared understanding of problems and opportunities.
Research: Conduct generative research to deepen our understanding of end user needs, design and conduct usability tests on your design ideas, use the findings to refine your ideas, and continuously iterate to make our products better
Hand-off: Create all required design artifacts for our developers to implement. You’ll produce high-quality accessible design deliverables in Figma, including wireframes, prototypes, and visual designs
Measure: Track the performance of designs post-launch and continue to optimize based on data.

FAQs

What is the primary role of a Product Designer at Loblaw?

The primary role of a Product Designer at Loblaw is to shape the user experience of products by working closely with cross-functional teams, including product management, data science, ML engineering, web development, and quality assurance, to design and deliver high-quality solutions that align with user needs and business goals.

What qualifications are required for this position?

A minimum of 3 years of experience in product design, UX/UI, or a related field is required. Experience designing complex business applications or software in Figma is preferred.

What types of design work will I be involved in?

You will be involved in framing problems and opportunities, interaction design, service design, facilitating workshops and user interviews, conducting research, creating design artifacts for developers, and measuring the performance of designs post-launch.

What does the interaction design aspect of the job entail?

The interaction design aspect involves understanding the interplay among words, visuals, space, time, and behaviors of digital user interfaces. You will also contribute to the design system for the products in your portfolio.

How will I conduct research as part of my role?

You will conduct generative research to deepen your understanding of end-user needs, design and conduct usability tests on your design ideas, and use the findings to refine and iterate on your designs.

What skills are emphasized for success in this role?

Collaboration, outcome-focused thinking, being hypothesis-driven, self-management, and agility in applying Agile methodology principles to design processes are emphasized for success in this role.

How does the role support the service design process?

The role provides opportunities to influence the fundamental design of the services offered to users, extending beyond just the digital user interface.

What tools and methodologies should I be familiar with for this position?

Familiarity with Figma for design deliverables, as well as using Agile methodology and Jira for task management, tracking, and workflow optimization, is important for this position.

How important is the ability to measure design performance in this role?

Measuring design performance post-launch is critical as it allows you to track the effectiveness of designs and continuously optimize them based on data.

What is the expected approach to problem-solving in this role?

The expected approach is to be hypothesis-driven, which means valuing the problem over specific solutions and understanding that every design solution is a hypothesis built on assumptions that need to be tested and validated.

Loblaw Companies Limited

At Loblaw, we're developing innovative products and solutions. Our focus is on empowering Canadians to Live Life Well.

Retail & Consumer Goods

Industry

10,001+

Employees

1919

Founded Year

Mission & Purpose

Our Purpose – Live Life Well Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name. The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience. In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.