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Product Manager

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Expedia Group

Sep 1

  • Job
    Full-time
    Senior Level
  • London

AI generated summary

  • You should have experience in product ownership, project execution, metrics analysis, stakeholder collaboration, and feature development, with a focus on customer needs and business outcomes.
  • You will analyze metrics, develop frameworks, drive product improvements, manage stakeholder communications, oversee backlogs, and lead cross-functional collaboration to enhance customer experiences.

Requirements

  • - A high performing individual contributor who owns one or more product areas.
  • - With some supervision, leads project execution and represents their product area(s) within a cross-functional team.
  • - Proposes new feature ideas to address customer needs.
  • - Applies established product strategies and contributes to the development of new product strategies for product areas of ownership.
  • - Collaborates, with guidance, on global roadmap planning.
  • - Socializes and coordinates planning, updates and communications with program management.
  • - Achieves expected business results within their assigned projects.
  • - Uses dashboards to monitor and assess team business performance (e.g., efficiency and effectiveness).
  • - Defines appropriate ranges for metrics and tells the story of the metric over time to understand when system is behaving normally.
  • - Proactively identifies issues and takes action to remediate.
  • - Evaluates metrics to discover insights that build new business opportunities.
  • - Weighs and trades off product scope vs. predicted metrics impact.
  • - Translates insights into action within the team.
  • - Develops advanced frameworks to test hypotheses and understands the impact of more complex decisions in various scenarios, drawing upon thoughts and insights from different sources.
  • - Simplifies frameworks and/or make them easier for a broader audience to understand.
  • - Effectively uses frameworks to share story/strategy.
  • - Uses frameworks with some guidance to align stakeholders and leadership on product feature decisions.
  • - Has a point of view and recommended approach, hears and incorporates feedback.
  • - Uses user perspective to inform product segmentation and prioritization decisions with limited manager guidance.
  • - Identifies potential trade-offs across segments taking into account a variety of factors (product design, marketing, operational considerations, etc.).
  • - Partners with stakeholders and manager to develop new ideas for research, testing and feedback loops to better understand and quantify customer pain points.
  • - Owns related product areas.
  • - Understands product and technology decisions, develops the product feature or product roadmap and executes on go-to-market plan.
  • - Plans, facilitates development, releases and measures product feature and/or products cross functionally.
  • - Applies feedback and data from measurements towards product improvements through test and learns and other testing methodologies.
  • - Serves as a go-to person for stakeholders including engineering, design, content, for questions, clarifications and direction.
  • - Manages backlog for product area and balances new features, bugs and tech debt.
  • - Demonstrates a critical understanding of functional information (e.g. legal, data/metrics, and technical information) and is able to accurately answer relevant questions.
  • - Builds clear, concise and well structured functional material (e.g. policies & procedures, guidelines, presentations, messages) and recommends improvements to existing material.
  • - Communicates a compelling rationale and narrative to peers and partners.
  • - Tailors communications (content focus, style, format, etc.) for different audiences as appropriate.
  • - Actively seeks diverse feedback on work and anticipates feedback to address it proactively.
  • - Leads discovery across cross-functional stakeholders to develop understanding of a shared problem.
  • - Makes suggestions for solutions and recommends which solutions will achieve the most ideal customer or business outcome.
  • - Deciphers which policies/processes/user experiences/financial models/technology will impact customers and the business based on potential solutions.
  • - Understands high-level relationships across these factors.
  • - Makes system changes leading to desired outcomes that are crafted to scale and ensures reporting (including feedback and/or data loops) is in place to gauge customer, business and system impacts.

Responsibilities

  • Collaborates within team to evolve existing key performance indicators and metrics to discover new opportunities and uses dashboards to monitor and assess team business performance (e.g., efficiency and effectiveness).
  • Defines appropriate ranges for metrics and tells the story of the metric over time to understand when system is behaving normally. Proactively identifies issues and take action to remediate.
  • Evaluates metrics to discover insights that build new business opportunities.
  • Weighs and trades off product scope vs. predicted metrics impact.
  • Translates insights into action within the team.
  • Develops advanced frameworks to test hypotheses and understands the impact of more complex decisions in various scenarios, drawing upon thoughts and insights from different sources.
  • Simplifies frameworks and/or make them easier for a broader audience to understand. Effectively uses frameworks to share story/strategy.
  • Uses frameworks with some guidance to align stakeholders and leadership on product feature decisions. Has a point of view and recommended approach hear and incorporate feedback.
  • Uses user perspective to inform product segmentation and prioritization decisions with limited manager guidance.
  • Identifies potential trade-offs across segments taking into account a variety of factors (product design, marketing, operational considerations, etc.).
  • Partners with stakeholders and manager to develop new ideas for research, testing and feedback loops to better understand and quantify customer pain points.
  • Owns related product areas.
  • Understands product and technology decisions, develops the product feature or product roadmap and executes on go-to-market plan.
  • Plans, facilitates development, releases and measures product feature and/or products cross functionally.
  • Applies feedback and data from measurements towards product improvements through test and learns and other testing methodologies to positively impact the business (i.e. cost savings, revenue, conversion, etc.).
  • Serves as a go-to person for stakeholders including engineering, design, content, for questions, clarifications and direction.
  • Manages backlog for product area and balances new features, bugs and tech debt.
  • Demonstrates a critical understanding of functional information (e.g. legal, data/metrics, and technical information) and is able to accurately answer relevant questions.
  • Builds clear, concise and well structured functional material (e.g. policies & procedures, guidelines, presentations, messages) and recommends improvements to existing material.
  • Communicates a compelling rationale and narrative to peers and partners.
  • Tailors communications (content focus, style, format, etc.) for different audiences as appropriate.
  • Actively seeks diverse feedback on work and anticipates feedback to address it proactively.
  • Leads discovery across cross-functional stakeholders to develop understanding of a shared problem, makes suggestions for solutions and recommends which solutions will achieve the most ideal customer or business outcome.
  • Deciphers which policies/processes/user experiences/financial models/technology will impact customers and the business based on potential solutions and understands high-level relationships across these factors.
  • Makes system changes leading to desired outcomes that are crafted to scale and ensures reporting (including feedback and/or data loops) is in place to gauge customer, business and system impacts.

FAQs

What qualifications do I need to apply for the Product Manager III position?

Candidates should demonstrate a strong understanding of product ownership, project execution, and collaboration within cross-functional teams. Experience in defining metrics, evaluating business performance, and communicating effectively with stakeholders is crucial.

Is assistance available during the recruiting process for applicants with disabilities?

Yes, applicants with disabilities can reach out to the Recruiting Accommodations Team through the Accommodation Request form for assistance during the application and interview process.

What does the role entail regarding metrics and performance evaluation?

The role involves collaborating with the team to evolve key performance indicators, defining metrics ranges, telling their story over time, and identifying issues proactively to drive insights into business opportunities.

How does the Product Manager III collaborate with other teams?

The Product Manager III partners with stakeholders, facilitates development, and communicates updates to ensure alignment on product feature decisions, using frameworks to share strategies and gather feedback.

What kind of product areas will I own as a Product Manager III?

You will own one or more product areas, leading execution on product features and developments, while also managing the backlog for those areas, balancing new features, bug fixes, and technical debt.

What types of strategies are applied in this role?

The Product Manager III applies established product strategies, contributes to the development of new strategies for their areas, and uses insights from metrics and user perspectives to inform decision-making.

What are the job's expectations concerning communications?

Clear and concise communication is essential; the Product Manager III must tailor content for different audiences, communicates compelling rationales, and actively seeks and anticipates diverse feedback.

How does the position contribute to Expedia Group's overall goals?

The Product Manager III contributes by executing product feature development that enhances customer experiences and drives business results in alignment with Expedia Group’s mission to power travel for everyone, everywhere.

What technology knowledge is expected for this role?

A critical understanding of product and technology decisions is required, along with the ability to answer relevant functional information accurately and apply it to product decisions and improvements.

Will I work closely with engineering and design teams?

Yes, you will serve as a go-to person for stakeholders including engineering and design teams for questions, clarifications, and direction on product development and execution.

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Expedia Group

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement