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Product Manager

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PwC

12d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • Toronto

AI generated summary

  • You should have experience in product management, relevant education, preferred certifications, lifecycle management skills, collaboration with cross-functional teams, and expertise in user research and design.
  • You will enhance product management, ensure product success, standardize practices, foster culture, support team development, engage with partners, and drive continuous improvement across collaboration.

Requirements

  • Previous experience working in a product, professional services, consulting, or IT portfolio management capacity
  • Educational experience in Design, Business, Computer and Information Science, Engineering
  • Certification in Design Thinking, AgilePM, SAFe, Scrum, PMI-ACP is preferred
  • Managed the entire product lifecycle, from concept to delivery, ensuring alignment with business objectives and customer needs
  • Worked closely with sales, compliance, data privacy and security, engineering, data science, design, and marketing teams to prioritize features, manage dependencies, and deliver high-quality products on time and within budget
  • Reviewing and evaluating competitor analyses for proposed product ideas, driving appropriate segmentation approaches and developing preliminary business cases which are refined and evolved as more information emerges through user research and testing
  • Demonstrate a track record of excellence in various aspects of user experience design and research, including generative and evaluative research methodologies, persona development, and crafting future state service blueprints and journey maps
  • Proficiency in developing user stories, prototypes, and information architecture knowledge is essential
  • Showcase expertise in customer and product research methodologies, such as A/B testing, and demonstrate competence in both qualitative and quantitative data gathering and analysis techniques
  • PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

Responsibilities

  • Mature our Product Management function within Products & Technology and across a matrixed organization like PwC. Identify and implement methods, workflows, systems, tools and templates to enable a successful team of talented and ambitious product managers
  • Ensure the success of all products in your Portfolio by developing and meeting success criteria and performance KPIs, and make the appropriate decisions to maximize the business value created from the overall portfolio investment
  • Be accountable for a portfolio of enterprise-grade software and realize commercialization and adoption targets. Rationalize and case-make for investment
  • Research and implement best practices and foster a culture of continuous improvement within the team. This includes recommending and testing new ways of working (behaviors, processes, and tools) to enable collaboration and visibility between Product Managers, Experience Designers, Project Managers, Engineers, and adjacent functional groups, and the rest of the firm
  • Standardize our craft so that we can deliver quality consistently. This includes sustained adoption of templates and tools for software design, delivery, and measurement
  • Connect with international PwC member firms to share and/or receive leading practices and lessons learned from Product & Technology groups
  • Contribute to a culture of developing yourself and others by supporting the professional development of the product management team. Evolve the Product Manager performance framework which aligns to the PwC Professional and our PwC Values Sponsor team-led programs, projects, or initiatives that enhance our ways of working, our sense of community, and our diversity and inclusivity
  • Support Development of the Product Management Team particularly in broadening the team’s skills and capabilities
  • Procure and deploy learning and development programs to support innovation, embrace Human-centered Design, and inspire our teams
  • Engagement with our Alliance Partners at events to amplify brand awareness for our firm and our function

FAQs

What is the primary responsibility of the Product Manager at PwC Canada?

The primary responsibility of the Product Manager is to drive and mature enterprise-wide products, ensuring alignment with PwC's overall business strategy and goals while delivering maximum business value through tactical oversight of product KPIs and initiatives.

What type of experience is required for this role?

Candidates should have previous experience working in product management, professional services, consulting, or IT portfolio management capacities.

What educational background is preferred for applicants?

Preferred educational experience includes fields such as Design, Business, Computer and Information Science, or Engineering.

Are certifications beneficial for this role?

Yes, certifications such as Design Thinking, AgilePM, SAFe, Scrum, or PMI-ACP are preferred for candidates.

What does managing the product lifecycle entail in this role?

It involves overseeing the entire process from concept to delivery, ensuring that products align with business objectives and meet customer needs.

Will the Product Manager collaborate with other teams?

Yes, the Product Manager will work closely with teams including sales, compliance, engineering, data science, design, and marketing to prioritize features and deliver high-quality products.

What methodologies should candidates be familiar with for user experience design?

Candidates should demonstrate a track record in user experience design and research, including methodologies such as generative and evaluative research, persona development, and crafting service blueprints and journey maps.

Is there an expectation for professional development within this role?

Yes, there is an expectation to support the professional development of the product management team and evolve the Product Manager performance framework.

How does PwC Canada promote an inclusive work environment?

PwC Canada is committed to cultivating an inclusive and equitable work environment, ensuring that everyone feels they truly belong and supporting accommodations throughout the application and employment process.

What kind of work culture does PwC foster?

PwC promotes a culture of creativity, innovation, and continuous improvement, encouraging collaboration and development among its teams.

What support does PwC offer for employee wellbeing?

PwC offers a competitive compensation package, inclusive benefits, and flexibility programs to support employee wellbeing and work-life balance.

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PwC

Accounting
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

PricewaterhouseCoopers (PwC) is one of the Big 4 accounting firms and a leading professional services organisation. PwC offers a broad range of services, including audit and assurance, tax consulting, advisory, and legal services. They work with clients across various industries, from multinational corporations to startups, providing insights, expertise, and solutions to help them address complex challenges and achieve their goals. PwC's ultimate mission is to build trust in society and solve important problems. They strive to enhance transparency, integrity, and accountability in financial reporting, while also supporting sustainable business practices and societal advancement. PwC's purpose is to contribute to creating trust and value for their clients, people, and wider stakeholders, driving confidence and fostering innovation in a rapidly changing world.

Culture & Values

  • Act with integrity

    Speak up for what is right, especially when it feels difficult. Expect and deliver the highest quality outcomes. Make decisions and act as if our personal reputations were at stake.

  • Make a difference

    Stay informed and ask questions about the future of the world we live in. Create impact with our colleagues, our clients and society through our actions. Respond with agility to the ever changing environment in which we operate.

  • Care

    Make the effort to understand every individual and what matters to them. Recognise the value that each person contributes. Support others to grow and work in the ways that bring out their best.

  • Work together

    Collaborate and share relationships, ideas and knowledge beyond boundaries. Seek and integrate a diverse range of perspectives, people and ideas. Give and ask for feedback to improve ourselves and others.

  • Reimagine the possible

    Dare to challenge the status quo and try new things. Innovate, test and learn from failure. Have an open mind to the possibilities in every idea.

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