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Product Manager

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American Express Global Business Travel

9d ago

  • Job
    Full-time
    Senior Level
  • Business, Operations & Strategy
    Product
  • Gurgaon

AI generated summary

  • You will lead booking capability expansion, oversee the customer journey, collaborate across teams, and possess strategic proficiency in business models for Travel Management evolution.
  • You will drive product execution, translate customer needs into technology solutions, prioritize roadmaps, manage risks, foster collaboration, and measure outcomes through rigorous testing.

Requirements

  • You will take a lead role in expanding our booking capabilities, taking ownership of the whole customer journey from shopping through booking and beyond.
  • You will work collaboratively across other Product teams, Technology, Operations, Finance and broader partners to build and implement our product delivery strategy.
  • You have a strategic attitude and should be proficient in strategic business models and approaches. Our team aims to converge and evolve our systems to unlock the tremendous potential in the Travel Management space.

Responsibilities

  • Work cross-functional Product, Technology and Operations teams to drive execution and delivery of world class products
  • Partner with strong technical teams to translate customer needs into workable technology solutions
  • Envision business objectives, opportunities and develop product roadmaps
  • Develop and evangelize an understanding of our business traveler pain points and aspirations
  • Lead the execution of products from inception through deployment
  • Use data and judgement to craft our strategy and define clear roadmaps
  • Deliver on our roadmap by prioritizing for maximum impact
  • Catalyst of change that can influence the broader organization and community of Amex GBT Egencia leaders
  • Anticipate delivery risks, and manage trade-offs
  • Collaborative leader who builds a constructive working culture across Product, Technology and Operations
  • Rigorously execute on experiments and measure outcomes
  • Build relationships and make transparent decisions with diverse teams

FAQs

What is the primary focus of the Product Manager role at Amex GBT?

The primary focus is on expanding booking capabilities and taking ownership of the entire customer journey from shopping through booking and beyond.

What kind of teams will the Product Manager work with?

The Product Manager will work cross-functionally with Product, Technology, and Operations teams.

What skills are we looking for in a candidate for this role?

We are looking for a candidate with a strategic attitude, proficiency in strategic business models, and the ability to collaborate across various teams.

Is previous experience in travel management necessary for this position?

While previous experience in travel management is not explicitly required, a strong understanding of business traveler pain points and aspirations is essential.

What opportunities for professional development does Amex GBT offer?

Amex GBT offers global tuition assistance, access to over 20,000 courses on their learning platform, leadership courses, and opportunities for internal job openings.

Does Amex GBT emphasize diversity and inclusion?

Yes, Amex GBT is committed to championing Diversity, Equity, and Inclusion in every aspect of their business and provides the opportunity to connect through global Inclusion Groups.

What benefits are provided to employees at Amex GBT?

Employees enjoy flexible benefits, health and welfare insurance plans, retirement programs, travel perks, wellbeing resources, and more.

Where is this position located?

This position is located in Gurgaon, India.

What should I do if I don't meet every requirement listed in the job description?

If you’re passionate about the mission and believe you would be a great addition to the team, you are encouraged to apply even if you don’t meet every requirement.

How does Amex GBT support mental and emotional health?

Amex GBT offers wellbeing resources to support mental and emotional health for employees and their immediate families.

American Express Global Business Travel

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

American Express Global Business Travel (Amex GBT) is a leading travel management company that provides corporate travel solutions to businesses worldwide. Their mission is to empower businesses by optimizing travel programs, enhancing travel experiences, and driving savings through innovative technology and personalized service. The company aims to make business travel more efficient, seamless, and rewarding, allowing companies to focus on their core operations while ensuring their employees travel safely and comfortably.