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Product Manager, Consultant

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  • Job
    Senior Level
  • Hospitality & Retail
  • £118.8K - £178.2K
  • Long Beach, +1


  • 6 - 8 years of experience in Product Management, Management Consulting, or Entrepreneurship.
  • Requires a BA/BS in Business, Finance, Economics, Public Health, or Information Technology.
  • Graduate degree (e.g. MBA) is highly desirable.
  • Relative system software knowledge related to business use, capabilities, data structure, workflow, enhancement development, and maintenance to support changing business needs.
  • Strong knowledge of relational database concepts and schemas
  • Knowledge of Agile product development concepts, methodologies, and ceremonies
  • Ability to quickly configure point solutions to meet immediate needs, while working with Product and IT stakeholders on long term solutions


  • Identify, understand, and develop ongoing key personas for product areas.
  • Exhibits natural and intuitive user empathy.
  • Determine and analyze KPIs at a product level to establish experience success, failures, and next steps through iteration.
  • Conduct secondary market research.
  • Effectively organize and lead brainstorming sessions.
  • Write and breakdown Epics and user stories independently
  • Effectively work within an Agile framework for predictable product outcomes
  • Write detailed user stories and acceptance criteria covering multiple user-types
  • Utilize tools for basic analytics to inform product decisions and show measurable outcomes of product releases
  • Utilize and synthesize qualitative and quantitative data to continuously drive product improvements
  • Work on cross-functional team to translate customer needs and technology directions into product definitions
  • Deliver high-quality experiences to end-users at a feature level
  • Actively participates in trade-off discussions between scope and schedule
  • Identify risks at a feature level and participate in mitigation planning
  • Develop new software product concepts, designs, and/or enhancements to existing product design that reflect market and user requirements
  • Drive trade-off discussions between scope and schedule
  • Perform as a product area SME to educate others of product


What will be the main responsibilities of the Product Manager, Consultant in this role?

The Product Manager, Consultant will be responsible for serving as the liaison between the BSC IT Development team, Product Systems, and business stakeholders. They will translate customer needs into business solutions by defining, analyzing, documenting, and prioritizing requirements, and implementing end-to-end solutions using Agile SDLC methodologies.

Who will the Product Manager, Consultant report to in this role?

The Product Manager, Consultant will report to the Senior Manager on the Product Operations and Application Management team.

What skills and qualities are important for success in this role?

Important skills and qualities for success in this role include detailed problem-solving skills, technical business requirements analysis, creative and critical thinking, leadership abilities, and the ability to build and sustain high-performing teams.

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Mission & Purpose

Blue Shield of California strives to create a healthcare system worthy of its family and friends that is sustainably affordable. Blue Shield of California is a tax-paying, nonprofit, independent member of the Blue Shield Association with 4.7 million members, 7,800 employees, and $22.9 billion in annual revenue. Founded in 1939 in San Francisco and now headquartered in Oakland, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. Blue Shield of California complies with applicable state laws and federal civil rights laws, and does not discriminate on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability.