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Product Manager Digital & Services (m/f/x)

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ZEISS Group

27d ago

  • Job
    Full-time
    Mid Level
  • Engineering
    Product
  • Oberkochen

AI generated summary

  • You need a relevant degree, 3+ years in product management (ideally medical tech), an entrepreneurial mindset, creativity, strong presentation skills, and fluency in German and English.
  • You will shape service offerings, lead teams, analyze market trends, develop business models, and enhance customer experiences while driving digital transformation and continuous improvement.

Requirements

  • A successfully completed degree in natural sciences, economics or engineering
  • Minimally 3 years of professional experience in product management, preferably in medical technology
  • A good understanding about iterative product development
  • Ideally have application knowledge in microsurgery (dental, neuro, ENT)
  • A high degree of initiative and an entrepreneurial mindset
  • The ability to develop and pursue convincing concepts through conceptual thinking and creativity
  • Convincing presentation skills and willingness to travel
  • A very good command of German and English, both written and spoken
  • The pleasure to build up something new and to go new ways

Responsibilities

  • You will shape offerings within the Connected Customer Care (CCC) service portfolio for microsurgery
  • You create positive experiences for our customers by depicting the services of tomorrow
  • You become a pivotal player in implementing the microsurgery service growth strategy and step into a driver seat for leading sub-streams
  • You guide a multidisciplinary team to continuously expand CCC use cases while constantly weighting cost of implementation and value against each other
  • You support to develop and pioneer an iterative service product development process that sets standards for ZEISS Meditec
  • Early identification of market trends and competitor analysis for developing a CCC 2.0 roadmap, including requirements specifications and business plans, is also part of your job description
  • You ensure the economic success of CCC by further developing the business model in line with the strategic corporate and portfolio orientation
  • You constantly compare the expected customer benefit with the actual benefit, and define measures for continuous improvement
  • With this role you represent also the digital transformation of a successful traditional company

FAQs

What is the primary focus of the Product Manager Digital & Services role?

The primary focus is to shape offerings within the Connected Customer Care (CCC) service portfolio for microsurgery, enhancing customer experiences and executing the microsurgery service growth strategy.

What qualifications are required for this position?

A successfully completed degree in natural sciences, economics, or engineering, along with a minimum of 3 years of professional experience in product management, preferably in medical technology.

Is experience in microsurgery important for this role?

Yes, having application knowledge in microsurgery (dental, neuro, ENT) is considered ideal for this position.

What skills are essential for this job?

Essential skills include a good understanding of iterative product development, strong conceptual thinking and creativity, excellent presentation skills, and a high degree of initiative.

Do I need to travel for this role?

Yes, a willingness to travel is required for this position.

What languages should candidates be proficient in?

Candidates should have a very good command of both German and English, both written and spoken.

How will success be measured in this role?

Success will be measured by comparing expected customer benefits with actual benefits and defining measures for continuous improvement, as well as ensuring the economic success of the CCC business model.

What is the company culture like at ZEISS?

ZEISS emphasizes innovation and driving progress in medical technology, with a focus on improving patients' lives and supporting medical professionals.

Who can I contact for more information about the job?

You can reach out to the ZEISS Recruiting Team, specifically Marina Löw, for more information regarding the position.

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ZEISS Group

Manufacturing & Electronics
Industry
10,001+
Employees
1846
Founded Year

Mission & Purpose

ZEISS is an internationally leading technology enterprise operating in the fields of optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets (status: 30 September 2023). With around 43,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities (status: 30 September 2023). Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company, Carl Zeiss AG.