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Product Manager – Growth & Optimization

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Santander

Aug 29, 2024

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Quick Apply

AI generated summary

  • You need 2-5 years in product management, UX/UI expertise, strong analytical skills, collaboration experience, problem-solving abilities, and agility in a fast-paced fintech environment.
  • You will drive product strategy, enhance user experience, conduct A/B testing, collaborate with teams, use data for decisions, and ensure customer satisfaction throughout the product lifecycle.

Requirements

  • Experience Level: 2-5 years of experience in product management, preferably in a fintech or digital-first environment.
  • UX/UI Expertise: Strong understanding of user experience and user interface design principles, with a proven ability to translate customer needs into actionable product features.
  • Analytical Skills: Proficiency in data analysis, with experience in A/B testing, and the ability to make data-driven decisions.
  • Collaboration: Excellent communication and collaboration skills, with experience working in cross-functional teams.
  • Problem-Solving: Strong problem-solving skills, with the ability to navigate complex challenges in a fast-paced environment.
  • Agility: Adaptable, with a growth mindset and a passion for continuous learning and improvement in the ever-evolving fintech space.

Responsibilities

  • Product Discovery & Strategy: Lead product discovery efforts by understanding user needs, analyzing market trends, and identifying opportunities for growth and optimization in our digital channels.
  • UX/UI Focus: Collaborate closely with Product Designers to develop intuitive and seamless user experiences that meet customer needs and drive engagement.
  • AB Testing & Experimentation: Design, implement, and analyze A/B tests to validate hypotheses and optimize key product features and customer journeys.
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including Data Analysts, Engineering Teams, and Marketing, to ensure the successful implementation and optimization of product initiatives.
  • Data-Driven Decision Making: Leverage data insights to inform product decisions, track performance metrics, and iteratively improve product features.
  • Customer-Centric Mindset: Champion the voice of the customer throughout the product lifecycle, ensuring that our digital products meet the highest standards of usability and satisfaction.

FAQs

What is the location for the Product Manager – Growth & Optimization position?

The position is based in Portugal.

What type of experience is required for this role?

The role requires 2-5 years of experience in product management, preferably in a fintech or digital-first environment.

Is experience in UX/UI important for this position?

Yes, a strong understanding of user experience and user interface design principles is essential, with a proven ability to translate customer needs into actionable product features.

Will I be working with cross-functional teams?

Yes, the role involves collaborating closely with cross-functional teams, including Data Analysts, Engineering Teams, and Marketing.

Does this role focus on data-driven decision-making?

Yes, leveraging data insights is a crucial part of the role to inform product decisions and track performance metrics.

What kind of mindset is preferred for candidates?

A growth mindset and adaptability are encouraged, along with a passion for continuous learning and improvement in the fintech space.

What is the main focus of the Product Manager in this role?

The main focus is to drive the growth of digital products, enhance user experiences, and optimize digital platforms for maximum engagement and conversion.

Will I be involved in A/B testing?

Yes, designing, implementing, and analyzing A/B tests to validate hypotheses and optimize key product features is part of the main responsibilities.

Is there a focus on customer satisfaction in this role?

Yes, championing the voice of the customer throughout the product lifecycle is a key aspect of ensuring digital products meet high standards of usability and satisfaction.

How does Santander view personal responsibility regarding risk?

At Santander, each employee is considered a “Risk Pro”, responsible for identifying, evaluating, managing, and reporting potential risks related to their functions.

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Santander

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.