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Product Manager II

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Microsoft

6d ago

  • Job
    Full-time
    Mid Level
  • Data
    Product
  • Delhi

AI generated summary

  • You need 4+ years in engineering, product management, cross-team projects, customer-facing roles in compliance/risk mgmt, and strong technical knowledge of data/cloud services.
  • You will understand customer eDiscovery needs, lead compliance discussions, partner with engineering teams, and support onboarding for M365, ensuring alignment with business goals and data compliance.

Requirements

  • 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • 4+ years experience managing cross-functional and/or cross-team projects.
  • 4+ years of experience in a customer facing role with any of the following: Compliance, eDiscovery, data retention, data minimization, data access measures, and risk management.
  • Technical aptitude with a deep understanding of data and cloud services.
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities

  • Develop a understanding of customer needs and challenges, market pressures, and business opportunity. Be grounded in customer and business requirements and be the voice of the customer.
  • Provide subject matter expertise and lead technical and compliance conversations to prioritize, define, and validate eDiscovery requirements.
  • Work with customers to understand their data compliance and eDiscovery requirements across different business verticals and help the team develop roadmaps to achieve these requirements.
  • Partner with engineering product teams across Microsoft Security to identify trends and achieve data compliance and archive requirements as One Microsoft.
  • Ability to understand existing eDiscovery tools in the market.
  • Work with customers to onboard and support their eDiscovery needs for M365 and beyond.
  • Collaborative attitude coupled with ability to work toward customer & business goals.
  • Great communication and presentation skills.
  • Personal drive and impact with a desire to make things happen.
  • Technical curiosity and aptitude to quickly understand service capabilities.
  • Experience in cross-group, cross-functional engineering roles.
  • Outstanding customer focus.

FAQs

What is the primary focus of the Product Manager II role?

The primary focus of the Product Manager II role is to enhance customer trust and protect the Microsoft brand by managing eDiscovery requirements, understanding customer needs, and collaborating with engineering teams to deliver solutions that address data compliance challenges.

What kind of experience is required for this position?

The position requires at least 4+ years of experience in engineering, product/technical program management, data analysis, or product development, along with experience managing cross-functional projects and working in a customer-facing role related to compliance and eDiscovery.

What responsibilities will I have as a Product Manager II?

As a Product Manager II, you will develop an understanding of customer needs, lead technical and compliance conversations, support customer onboarding, collaborate with engineering teams, and provide subject matter expertise on eDiscovery requirements.

Is technical knowledge important for this role?

Yes, a technical aptitude and deep understanding of data and cloud services, along with experience with existing eDiscovery tools in the market, are important for the role to effectively communicate customer needs and support product development.

Will I need to undergo any background checks for this position?

Yes, you will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter as part of the security screening requirements.

How does this role contribute to customer experience?

This role contributes to customer experience by gathering and acting on customer feedback, developing roadmaps to meet their eDiscovery needs, and ensuring enhanced customer enablement and support for Microsoft’s Security portfolio.

What personal qualities are valued for this position?

The role values a collaborative attitude, excellent communication and presentation skills, personal drive to make things happen, technical curiosity, and outstanding customer focus.

What opportunities for growth and innovation does this role offer?

This role offers the opportunity to build strategy, lead processes across multiple teams, collaborate with product leadership, and impact product development creatively, ultimately leading to life-changing innovations in the security space.

Technology
Industry
10,001+
Employees
1975
Founded Year

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