FAQs
What is the primary focus of the Product Manager II role?
The primary focus of the Product Manager II role is to enhance customer trust and protect the Microsoft brand by managing eDiscovery requirements, understanding customer needs, and collaborating with engineering teams to deliver solutions that address data compliance challenges.
What kind of experience is required for this position?
The position requires at least 4+ years of experience in engineering, product/technical program management, data analysis, or product development, along with experience managing cross-functional projects and working in a customer-facing role related to compliance and eDiscovery.
What responsibilities will I have as a Product Manager II?
As a Product Manager II, you will develop an understanding of customer needs, lead technical and compliance conversations, support customer onboarding, collaborate with engineering teams, and provide subject matter expertise on eDiscovery requirements.
Is technical knowledge important for this role?
Yes, a technical aptitude and deep understanding of data and cloud services, along with experience with existing eDiscovery tools in the market, are important for the role to effectively communicate customer needs and support product development.
Will I need to undergo any background checks for this position?
Yes, you will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter as part of the security screening requirements.
How does this role contribute to customer experience?
This role contributes to customer experience by gathering and acting on customer feedback, developing roadmaps to meet their eDiscovery needs, and ensuring enhanced customer enablement and support for Microsoft’s Security portfolio.
What personal qualities are valued for this position?
The role values a collaborative attitude, excellent communication and presentation skills, personal drive to make things happen, technical curiosity, and outstanding customer focus.
What opportunities for growth and innovation does this role offer?
This role offers the opportunity to build strategy, lead processes across multiple teams, collaborate with product leadership, and impact product development creatively, ultimately leading to life-changing innovations in the security space.