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Product Manager, Selling

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eBay

8d ago

  • Job
    Full-time
    Mid Level
  • Logistics
    Product
  • Toronto

AI generated summary

  • You need a business degree, 3+ years in product management with Agile teams, strong analytical skills, exceptional communication, a passion for seller challenges, and familiarity with optimization and WMS.
  • You will conduct customer research, collaborate with cross-functional teams, define product initiatives, prioritize roadmaps, develop UX, and support the development process through to release.

Requirements

  • Business degree or equivalent
  • 3+ years of experience in a product management role working with dedicated scrum teams in an Agile environment
  • Curiosity, strong analytical and problem-solving skills, with a consistent record to pull insights from data and customer interviews
  • Exceptional communication skills, with experience communicating frameworks and decisions to cross-functional teams and partners
  • Passion for creating outstanding products and genuine compassion for the challenges faced by eBay’s sellers
  • Experience applying optimization frameworks such as Lean, and familiarity with fulfillment operations (pick/pack/ship) and warehouse management systems (WMS) is highly desirable

Responsibilities

  • Drive qualitative & quantitative customer research and develop a clear understanding of Seller pains / gains.
  • Partner with adjacent domains (Shipping, Payments, Feedback, Fashion, Collectibles etc.) to identify shared objectives, track dependencies & optimize projects for efficiency
  • Define & deliver product initiatives that address opportunities identified in research & cross department collaboration to improve core metrics (speed / quality / cost) within Orders
  • Collaborate with a dedicated scrum team to strengthen your proposals, estimate the effort required and prioritize internal & external initiatives on the roadmap
  • Work with Design partners to develop a UX that is consistent with eBay design standards, and write user stories with complete acceptance criteria to bring your projects to dev ready
  • Support development through to release and handle ramp plans, experimentation, and evaluation of initiatives.

FAQs

What is the primary responsibility of the Product Manager, Selling at eBay?

The primary responsibility is to optimize the tools that sellers rely on to operate quickly, accurately, and profitably, while improving customer satisfaction and marketplace competitiveness.

What are some of the key tasks this role entails?

Key tasks include driving customer research to understand seller pains, partnering with adjacent domains, defining and delivering product initiatives, collaborating with a scrum team, and supporting development through to release.

What qualifications are required for this position?

A business degree or equivalent and at least 3 years of experience in a product management role working with dedicated scrum teams in an Agile environment are required.

Is experience in fulfillment operations necessary for this role?

While not mandatory, familiarity with fulfillment operations (pick/pack/ship) and warehouse management systems (WMS) is highly desirable.

What skills are essential for a candidate applying for this position?

Essential skills include curiosity, strong analytical and problem-solving abilities, exceptional communication skills, and a passion for creating outstanding products that address the challenges faced by eBay sellers.

How does eBay promote diversity in its hiring process?

eBay is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.

Is prior experience with optimization frameworks required?

While experience applying optimization frameworks such as Lean is highly desirable, it is not explicitly stated as a requirement.

Can applicants expect support during the application process if they have disabilities?

Yes, eBay encourages applicants to contact talent@ebay.com for any accommodation requests related to disabilities and will make every effort to respond promptly.

Will the selected candidate work closely with other teams?

Yes, the role involves partnering with adjacent domains such as Shipping, Payments, and Feedback to achieve shared objectives and optimize projects for efficiency.

What type of products will the Product Manager be working on?

The Product Manager will be working on eBay’s seller-facing fulfillment tools, including features related to Orders across Native, My eBay, and Seller Hub.

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Technology
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

eBay is a globally recognized e-commerce platform that has transformed the way people engage in online buying and selling. With a vast marketplace, eBay connects millions of buyers and sellers worldwide, providing them with a seamless and dynamic platform to trade a wide range of products. The platform empowers individuals and businesses to monetize their assets, expand their reach, and discover unique items. eBay is committed to fostering a sense of community, trust, and convenience, making it easier for entrepreneurs to succeed and customers to find exactly what they're looking for. As a leader in the e-commerce industry, eBay continues to shape the future of online trade, connecting people across borders, and driving economic opportunities on a global scale.