FAQs
What is the main responsibility of the Product Manager in this role?
The main responsibility of the Product Manager is to innovate Fraud Protection offerings and lead the end-to-end product life cycle, transforming customer experiences while managing the product roadmap.
What qualifications are required for this position?
The position requires 7+ years of experience in product management or a relevant domain, a thorough understanding of digital payments and fraud prevention, advanced knowledge of the product development life cycle, and proven ability to lead product life cycle activities.
Will I be required to manage a team?
Yes, as a Product Manager, you will collaborate with cross-functional teams, including Technology and Design, and lead product development efforts.
What tools will I need to be proficient in for this role?
Proficiency in MS Office tools, JIRA, and Confluence is required for this position.
Is experience in small business banking necessary?
Yes, a thorough understanding of small business needs is essential for this role.
How does this role contribute to customer satisfaction?
This role transforms customer experiences by delivering high-quality products that resonate with clients and address their needs effectively.
What type of environment will I be working in?
You will be working in a fast-paced, dynamic environment that involves cross-functional collaboration while balancing multiple responsibilities.
Are there opportunities for innovation in this role?
Yes, the Product Manager is expected to drive innovation on behalf of internal and external stakeholders by developing and promoting strategies that deliver customer value.
Does the company offer support for diversity and inclusion?
Yes, the company values diversity and inclusion and does not discriminate based on any protected attributes.
What is the focus of the Consumer & Community Banking division?
The focus of the division is to serve Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing.