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Product Owner, Mobile App

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AustralianSuper

30d ago

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Product
  • Melbourne

AI generated summary

  • You need 5+ years in product management, mobile app experience in Agile, strong communication skills, and ability to leverage customer insights. Leadership and stakeholder presentation experience required.
  • You will develop app strategy, create a 12-month feature plan, maintain specs, collaborate with teams, monitor performance, act as an ambassador, and assist in member communication.

Requirements

  • • A minimum of 5 years' experience in product management and delivery across various digital products.
  • • Proven track record of managing native iOS and Android mobile products as a Product Owner or Product Manager in an Agile digital environment, particularly in driving large-scale deliveries in B2C markets.
  • • Demonstrated ability to leverage customer insights to create tailored, innovative, and differentiated products and solutions.
  • • Strong communication and influencing skills, with excellent presentation capabilities.
  • • Exceptional problem-solving, analytical, and research skills, with keen attention to detail and a solid understanding of business impact.
  • • Proven ability to build and maintain relationships across the organization to drive product development and growth.
  • • An understanding of digital content management, AI/chatbots, identity and data privacy, messaging, and digital advice tools, and their role in creating outstanding mobile app experiences.
  • • Experience developing and presenting business cases/justifications to senior stakeholders.
  • • Leadership experience, having led small teams in an agile delivery environment.

Responsibilities

  • Develop / evolve the Mobile App vision & strategy consistent with Fund and Member Experience digital-first business strategy that ensures the Mobile App is a leader in the superannuation industry for member self-service.
  • Create and maintain a rolling 12-month product feature plan that balances Fund product and service, channel feature and product lifecycle needs based on providing features that members value.
  • Develop appropriately detailed specifications for Mobile App epics and features so that they are clearly understood by internal delivery teams / partners.
  • Work with internal delivery teams / partners to ensure that they are designing / developing features for members consistent with user stories and UX design.
  • Maintain visibility of ongoing product performance, member feedback (eg. Voice of Customer) and Total Cost of Ownership, incorporating relevant changes / features / fixes into product backlog.
  • Act as an ambassador for the Mobile App internally and externally, and as the primary contact for queries related to the channel and changes related to strategic and major projects.
  • Assist in the creation of content for direct communication to members, external presentations and website production supporting the effective promotion and use of the Mobile App.

FAQs

What is the role of the Mobile App Product Owner at AustralianSuper?

The Mobile App Product Owner oversees the Fund's primary self-serve digital channel, responsible for gathering and prioritising feature requirements, engaging with business teams and customers, analysing market trends, and shaping a strong product vision.

How much experience is required for this position?

A minimum of 5 years' experience in product management and delivery across various digital products is required.

What type of experience is preferred for managing mobile products?

Proven track record of managing native iOS and Android mobile products as a Product Owner or Product Manager in an Agile digital environment, particularly in driving large-scale deliveries in B2C markets.

What skills are essential for the Mobile App Product Owner role?

Essential skills include strong communication and influencing abilities, exceptional problem-solving and analytical skills, relationship-building, and a solid understanding of digital content management and user experience.

Will I work with other teams in this role?

Yes, you will collaborate closely with other Product Owners and cross-functional teams to execute the product roadmap.

What are the key responsibilities of this role?

Key responsibilities include developing the Mobile App vision and strategy, maintaining a 12-month product feature plan, creating detailed specifications for app features, monitoring product performance and member feedback, and acting as an ambassador for the Mobile App.

Is leadership experience a requirement for this position?

Yes, leadership experience in guiding small teams in an Agile delivery environment is required.

What does AustralianSuper offer its employees in terms of development?

AustralianSuper is committed to colleague development, offering ongoing learning, coaching, training, and career opportunities within the organisation.

Is there a focus on diversity and inclusion at AustralianSuper?

Yes, AustralianSuper is dedicated to supporting a diverse workforce and embraces diversity in all its forms.

What qualifications are needed to apply for this position?

Applicants should have the relevant product management experience, strong communication skills, and ideally have experience managing mobile applications in an Agile environment. Australian or New Zealand citizenship or Australian permanent residency status is also required.

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AustralianSuper

As Australia’s largest superannuation fund, we’re here to help members achieve their best possible retirement outcome.

Finance
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

AustralianSuper is for everyday Australians and businesses; we help invest members’ money to create the best possible retirement outcomes for members. More than 3 million members and 440,000 businesses trust us to invest more than AU$270 billion on their behalf. One in 8 working Australians are a member of AustralianSuper, the nation’s largest superannuation fund. Our size has given us the ability to leverage significant investment opportunities for long term performance and low fees that are passed on to our members. With services and advice that simplify super for business including a free clearing house, secure online transactions, dedicated relationship managers, education and help. It’s easy to see why we’ve been a top performing fund. ----------------------------------------------------------------------------------------- AustralianSuper is not responsible for other user's comments. We reserve the right to delete any comments that are not in line with our community standards. ______________________________________________________________________________________ Investment returns are not guaranteed. Past performance is not a reliable indicator of future returns. Reference to any awards and ratings are only one factor to be taken into account when choosing a super fund. The information posted by AustralianSuper may be general financial advice which doesn’t take into account your personal objectives, situation or needs. Before making a decision about AustralianSuper, you should think about your financial requirements and refer to the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 300 273. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.