FAQs
What is the job title for this position?
The job title is Product-Process Trainer II.
What is the education requirement for this role?
A Bachelor’s degree in finance or adult education or equivalent combination of education, training, or work experience is required.
Is this position full-time or part-time?
This position is full-time.
What types of training modalities will the trainer be responsible for?
The trainer will conduct training in various modalities, including traditional instructor-led classes, web-based/virtual classes, and developing job-aids.
What industries should the candidate be knowledgeable about?
Candidates should have an understanding of the banking and financial services industries, including commercial and consumer banking, lending, insurance, wealth management, online banking, card services, and bill payment services.
What experience level is expected for this position?
The position requires three to eight years of experience in banking and adult education, along with specific knowledge of FIS products.
Is travel required for this job?
No, the travel percentage for this position is 0%.
What skills are essential for this role?
Essential skills include effective presentation and interpersonal skills, understanding adult education principles, classroom management, strong verbal and written communication skills, and proficiency with technology and office applications.
Does the position involve working with clients?
Yes, the role requires the trainer to communicate with clients and work with implementation and client relationship teams to understand client business needs.
Is this position suitable for someone with limited experience?
The position is intended for experienced professionals, so candidates with limited experience may not be a good fit.