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Product Service Sales- South Italy

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GE Healthcare

Yesterday

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Healthcare
  • Milan

AI generated summary

  • You need a technical diploma or relevant experience, strong communication skills in Italian and English, problem-solving abilities, sales skills, and proficiency in Microsoft Office. Willingness to travel is essential.
  • You will achieve sales targets, ensure pricing compliance, forecast orders, monitor performance, develop strategies, build customer relationships, analyze market trends, and ensure customer satisfaction.

Requirements

  • Technical High School Diploma or Bachelor’s Degree or some years of selling/promotion experience in a medical, healthcare or technical field (e.g. biomedical engineering, medical physicists)
  • Ability to interface with both internal team members and external customers as part of solutions based sales approach
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills in local language as well as good command of English
  • Fluency in Italian
  • Excellent negotiation & closing skills
  • Proficiency in using of Microsoft Office
  • Willing to travel

Responsibilities

  • Order and Sales Targets: Responsible for achieving the Solutions/Service sales OP target for assigned accounts and/or territory. This includes working towards meeting or exceeding these targets.
  • Pricing Compliance: Ensure pricing compliance for segment opportunities by adhering to established pricing guidelines and policies. This involves constant discussion with the segment leader about pricing structures and suggests any changes needed to remain competitive in the market while maintaining profitability.
  • Forecasting: Accurately forecast orders and sales using the applicable sales funnel tools and reports. This includes analyzing historical data, market trends, and customer behavior to predict future sales performance.
  • Performance Monitoring: Continuously monitor financial performance against targets, identifying any variances and implementing corrective actions as needed. This involves regular reporting and analysis to ensure transparency and accountability.
  • Revenue Growth: Develop and implement strategies to drive revenue growth within the assigned territory/accounts. This includes identifying new business opportunities, expanding existing customer relationships, and optimizing sales processes.
  • Program Development: Create comprehensive territory/account programs that include opportunity development and competitive strategies. This involves identifying potential growth areas and formulating plans to convert these opportunities.
  • Relationship Building: Build and nurture strong business relationships within the assigned accounts/territory. Develop and implement account relationship plans to ensure long-term customer satisfaction and loyalty.
  • Market Trend Analysis: Track and analyze market trends, including competitor data, to stay informed about market developments. Communicate these trends from the field to ensure the team is aware of the latest market dynamics.
  • Customer Engagement: Engage with customers regularly to understand their needs, challenges, and feedback. Use this information to help the team to tailor solutions and services that meet their specific requirements.
  • Maintain up to date detailed knowledge of their solution/services.
  • Be able to present and discuss the technology and clinical benefits in terms which are relevant to customers.
  • Maintain up to date market and competitor knowledge related to their solutions/services.
  • Develop their understanding of the customers changing clinical and/or operational issues and challenges.
  • Differentiate assigned product offering during the various stages of the sales process, effectively using GE resources and approved product marketing and product promotion material to actively support the customer through their decision-making process towards a successful outcome for GE.
  • Opportunity Identification and Creation: Identify and create new opportunities to grow the business. Work with sales leaders and sales account teams to keep the prospect funnel full.
  • Sales Force Management: Create and maintain opportunities within Sales Force, ensuring all data is accurate and up-to-date. This includes tracking the progress of each opportunity and making necessary updates to reflect changes in status or customer requirements.
  • Order and Configuration Quality: Take ownership of the quality of orders and configurations at the point of entry. This helps in minimizing errors and ensuring customer satisfaction.
  • Delivery Estimation: Provide customers with delivery dates based on the company's delivery schedules.
  • Customer Satisfaction: Focus on delivering high-quality service and support to ensure customer satisfaction. This includes timely and accurate order processing, clear communication with customers, and proactive problem-solving to address any issues that may arise.
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
  • Monitor and analyze customer feedback to continuously improve the solutions offered.

FAQs

What is the main responsibility of the Product Service Sales role?

The main responsibility of the Product Service Sales role is to create and win sales opportunities for Ultrasound solutions/services within designated private accounts in Campania and the South of Italy.

What are the key qualifications required for this position?

The key qualifications include a Technical High School Diploma or Bachelor's Degree, experience in selling or promotion in medical, healthcare, or technical fields, excellent problem-solving skills, and fluency in Italian.

Is travel required for this position?

Yes, willingness to travel is a requirement for this position.

What kind of sales targets will the Product Service Sales professional be responsible for?

The professional will be responsible for achieving the Solutions/Service sales order and sales targets for assigned accounts and territory.

What kind of market knowledge is necessary for this role?

It is essential to maintain up-to-date knowledge of Ultrasound solutions/services as well as market and competitor information relevant to these offerings.

Will I be involved in customer engagement?

Yes, regular customer engagement is expected to understand their needs, challenges, and feedback.

Is prior knowledge of Ultrasound products preferred?

Yes, knowledge of Ultrasound products and market is preferred.

What behaviors are expected from employees in this role?

Employees are expected to act with humility, build trust, lead with transparency, deliver with focus, and drive ownership with integrity.

Does the company promote inclusion and diversity?

Yes, GE HealthCare is an Equal Opportunity Employer where inclusion matters in all employment decisions.

What kind of training is required for compliance?

Employees must complete all planned Quality & Compliance training within defined deadlines and report any quality or compliance concerns immediately.

Science & Healthcare
Industry
10,001+
Employees
1892
Founded Year

Mission & Purpose

Every day millions of people feel the impact of our intelligent devices, advanced analytics and artificial intelligence. As a leading global medical technology and digital solutions innovator, GE HealthCare enables clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by its Edison intelligence platform. With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem working toward precision health, digitizing healthcare, helping drive productivity and improve outcomes for patients, providers, health systems and researchers around the world. We embrace a culture of respect, transparency, integrity and diversity and we work to create a world where healthcare has no limits.