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Product Specialist



18d ago

  • Job
    Mid Level
  • Product
  • London
  • Quick Apply


  • University Degree educated with a strong grade set
  • Strong analytical ability and displays logical approach to troubleshooting
  • Ability to speak knowledgeably to active market participants
  • Must be able to quickly gain a detailed understanding of the client, their products and their businessAble to prioritise effectively both internal and external clients and drive projects through to completion
  • Quick learner with high level of self-motivation and initiative with ability to work independently
  • Interest in Financial Markets and working in a fast paced environment


  • Contributing to the provision of technical support and consultation, including exposure to resolving client issues, capturing underlying business implications of client queries and helping to feed this information into Intropic product development cycle.
  • Analysing and improving client contact regarding queries and assistance provided.
  • Supporting client use of research functionality.
  • Assisting with workflow testing of bespoke solutions developed by Intropic for clients.
  • Gaining a deeper understanding of business reasons for client product enhancement requests.
  • Liaising between the various interested parties (Client, Account management, Development teams) to interpret/clarify requirements as necessary to facilitate the successful development and delivery of the bespoke projects.
  • Team player and excellent cross-departmental communicator
  • Involved in the presentation of the vision, value proposition, and development progress to business leadership, sales, engineering and our client stakeholders

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Mission & Purpose

Intropic is a company that specialises in artificial intelligence (AI) and data analytics solutions. Their primary focus is to harness the power of AI and machine learning to help businesses gain valuable insights from their data, make data-driven decisions, and improve overall efficiency and productivity. Their ultimate mission is to democratise AI and make it accessible to businesses of all sizes, enabling them to leverage the technology to solve complex challenges and drive innovation. Intropic's purpose is to empower organisations with advanced AI capabilities, enabling them to transform their operations, enhance customer experiences, and stay ahead in today's data-driven world.