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Professional Support Services Officer

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Texas Health Resources

Feb 3

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Kaufman

Requirements

  • Bachelor's Degree Clinical or Business-related discipline Required
  • Master's Degree Preferred
  • 5 Years progressive management experience Required
  • 3 Years healthcare experience Preferred
  • Hospital Operations Strongly Preferred
  • Managerial Experience Strongly Preferred
  • Other ACHE certification 2 Years Preferred
  • Excellent communication and organizational skills

Responsibilities

  • Administratively responsible for business development and ancillary departments. Departments of oversight include Food and Nutrition Services (FNS), Pharmacy, Radiology, Laboratory, Environmental Services (EVS), and other duties as delegated.
  • Promote clinical integration, improvement, and alignment to advance quality outcomes while monitoring metrics.
  • Instill a culture devoted to hardwiring safety initiatives and committed to achieving and sustaining clinical quality targets and reducing variations of care within the hospital.
  • Direct activities that support compliance with regulatory standards and accreditation requirements.
  • Oversee ancillary operations by supporting, mentoring, and advising managers in the provision of safe and appropriate services.
  • Responsible for ensuring the achievements of key performance indicators and metrics specific to direct areas of oversight.
  • Participate in strategic planning and execute on strategies specific to areas of oversight.
  • Responsible for ensuring the achievement of the hospital's goals in the areas of satisfaction for all stakeholders, including patient, physicians, and employees.
  • Develop and maintain collaborative relationships with physicians, departments, staff, and the hospital's leadership team.
  • Incorporate customer needs and expectations into daily operations and business planning strategies.
  • Track and evaluate departmental performance and hold staff accountable for achieving service expectations.
  • Participate in the preparation of the operating and capital budgets for areas of responsibility.
  • Oversee the provision of quality care and service through progressive management, efforts to expand volume growth, and making improvements through cost discipline.
  • Manage the approved budget and adjust strategies as needed to meet budget expectations.
  • Plan, organizes, and oversee daily operations for maximum effective utilization of employees, equipment, and materials within budget allocation and quality standards.
  • Evaluate staffing and qualification requirements for reporting departments in conjunction with entity's leadership.
  • Promote diversity efforts for the organization.
  • Participate in reward and recognition of individual and team accomplishments.
  • Oversee personnel functions including staffing, performance review, and corrective actions.
  • Promote professional growth, development, accountability, and a support structure for shared decision-making with an emphasis on inter/interdepartmental teamwork and team accomplishments.
  • Lead hospital and/or system committees, task force or teams.
  • Develop and promote varied change initiatives to enhance care delivery and professional performance.
  • Recognize and communicate ethical and legal concerns through established channels of communication.
  • Engage in self-performance appraisals, identifying areas of strength as well as areas of professional practice development.
  • Network with peers to share ideas, conduct mutual problem solve, and to implement best practices.

FAQs

What are the core work hours for the Professional Support Services Officer position?

The core work hours are Monday to Friday from 8:00 AM to 5:00 PM.

Where is the work location for this position?

The work location is Texas Health Kaufman.

What departments will the Professional Support Services Officer oversee?

The Professional Support Services Officer will oversee Food and Nutrition Services, Pharmacy, Radiology, Laboratory, Environmental Services, and other delegated duties.

What educational qualifications are required for this position?

A Bachelor's Degree in a clinical or business-related discipline is required, and a Master's Degree is preferred.

How much management experience is required for the role?

A minimum of 5 years of progressive management experience is required.

Is previous healthcare experience preferred for this position?

Yes, 3 years of healthcare experience is preferred, with a strong preference for hospital operations experience.

Are there any specific licenses or certifications required for this job?

Other ACHE certification is preferred, with at least 2 years of experience.

What qualities should candidates possess for this position?

Candidates should have excellent communication and organizational skills.

What opportunities for professional development does Texas Health offer?

Texas Health offers career growth and professional development opportunities that are top-notch.

Why should candidates consider working for Texas Health?

Texas Health is one of the largest employers in the Dallas Fort Worth area, with outstanding benefits and a mission to improve the health of the communities it serves.

Will the Professional Support Services Officer be involved in strategic planning?

Yes, the Professional Support Services Officer will participate in strategic planning and execute strategies specific to their areas of oversight.

What is the focus of the quality and safety responsibilities for this role?

The focus is on promoting clinical integration, improving quality outcomes, and ensuring compliance with regulatory standards and accreditation requirements.

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Texas Health Resources

Come join us! We’re a Fortune ‘Best Place to Work’ in the DFW area improving the health of the communities we serve.

Science & Healthcare
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

At Texas Health Resources, our mission is to improve the health of the people in the communities we serve. We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 28,000 employees of wholly owned/operated facilities and consolidated joint ventures in the greater Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Join our award-winning Texas Health family and become a part of a team that is improving the health of our communities daily. You belong here. Let us brag for a minute on just a few of our recent accomplishments. •Fortune’s 100 Best Companies to Work For® 2023 (Celebrating our 9th consecutive year! We’re one of only three health systems recognized.) •America's Greatest Workplaces for Diversity by Newsweek magazine 2023 (We’re one of only six healthcare employers in Texas to earn a spot on the list.) •20 Best Workplaces in Health Care by Great Place to Work® and Fortune 2022 (Our 8th consecutive year and 7th year as #1.) •Companies That Care® by PEOPLE magazine and Great Place to Work® 2022 •America’s Most Innovative Companies by Fortune magazine and Statista Inc 2023 •Becker's Healthcare 150 top places to work in healthcare 2023 We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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