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Programme Officer

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King's College London

4d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Education & Teaching
  • London
  • 4d left

AI generated summary

  • You need strong communication, time management, attention to detail, problem-solving skills, and a degree. Experience in HE, IT, and programme governance is essential.
  • You will support assessment activities, address student and staff inquiries, manage exam logistics, oversee coursework submission, and ensure compliance with regulations and data management.

Requirements

  • Excellent communication and presentation skills; demonstrable ability to present information clearly and concisely to diverse audiences
  • Excellent time management with the ability to organise and plan effectively across competing priorities
  • Excellent attention to detail with methodical, exacting standards of written and numerical accuracy
  • Able to manage individual workload while working to deliver shared team service levels and objectives
  • Ability to make timely informed decisions, independently resolve problems and identify when to escalate risk
  • Ability to form professional networks and contribute positively to supporting change
  • Degree or equivalent
  • Previous HE or administrative experience
  • Excellent IT experience across all Microsoft packages; advanced Excel user and experience of production of analytical data reporting
  • Experience of programme governance and delivering professional committee servicing

Responsibilities

  • The post holder will provide administrative support and guidance across assessment activity for a large portfolio of undergraduate and postgraduate taught programmes of study.
  • The Programme Officer is part of a team that delivers a high quality comprehensive and professional service that meets agreed standards and expectations; providing excellent service and support for our students.
  • The role reports to the Programme Manager, with supervision from Senior Programme Officers to deliver an accurate, compliant and timely service across a range of tasks, including supporting student and staff enquiries, delivery of exams, mark collation and marksheet production, setting up systems for coursework submission, delivery of poster days, supporting processes for mitigating circumstances, appeals and misconduct cases.
  • The post holder has a responsibility, individually and as part of the team, in ensuring systems, processes and data management are accurate and adhere to regulations, both internal, such as academic regulations and agreed procedures, and externally such as GDPR and information compliance.
  • The post holder will work with academic and professional services colleagues from across Faculty Education Services, the wider Faculty and the University contributing to our high level service provision and our ethos of continual improvement to delivery.

FAQs

What is the job title for this position at King’s College London?

The job title is Programme Officer.

Where is the role based?

The role is based at the London Bridge campus of King’s College London.

What team will the Programme Officer be a part of?

The Programme Officer will be part of the Programme Placement & Assessment Team within Faculty Education Services.

What type of programmes will the Programme Officer support?

The Programme Officer will support a large portfolio of undergraduate and postgraduate taught programmes of study.

Who will the Programme Officer report to?

The Programme Officer will report to the Programme Manager and will receive supervision from Senior Programme Officers.

What are some key tasks of the Programme Officer?

Key tasks include supporting student and staff enquiries, delivering exams, collating marks, producing marksheets, setting up systems for coursework submission, and supporting processes for mitigating circumstances, appeals, and misconduct cases.

What are the essential criteria for candidates applying for this position?

Essential criteria include excellent communication and presentation skills, time management abilities, attention to detail, workload management skills, decision-making abilities, and the ability to form professional networks.

Is a degree required for this role?

A degree or equivalent is listed as a desirable criterion, but not a strict requirement.

What is the salary range for this position?

The salary range is £34,179 - £37,546 per annum, including London Weighting Allowance.

What is the contract type for this position?

This is a full-time post with an indefinite contract.

When will interviews be held for this position?

Interviews are due to be held in early June.

How should candidates apply for this position?

Candidates should submit a CV and a supporting statement detailing how they meet the essential criteria.

Who can candidates contact for more information regarding the position?

Candidates can contact Natasha Weatherhead at natasha.weatherhead@kcl.ac.uk for more information.

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King's College London

Education
Industry
5001-10,000
Employees

Mission & Purpose

King’s College London is amongst the top 40 universities in the world and top 10 in Europe (THE World University Rankings 2024), and one of England’s oldest and most prestigious universities.  With an outstanding reputation for world-class teaching and cutting-edge research, King’s maintained its sixth position for ‘research power’ in the UK (2021 Research Excellence Framework).   King's has more than 33,000 students (including more than 12,800 postgraduates) from some 150 countries worldwide, and 8,500 staff. For nearly 200 years, King’s students and staff have used their knowledge and insight to make a positive impact on people, society and the planet. Focused on delivering positive change at home in London, across the UK and around the world, King’s is building on its history of addressing the world’s most urgent challenges head on to accelerate progress, make discoveries and pioneer innovation. Visit the website to find out more about Vision 2029, which sets out bold ambitions for the future of King’s as we look towards our 200th anniversary.