Project Coordinator

Actalent

Oct 2

Applications are closed

Job
Full-time
Junior & Mid Level
Construction & Surveying
Business, Operations & Strategy
Southington

Requirements

Communicates often and builds relationship with Sales Representatives in order to have an overall picture of the expectation of the customer.
Enters orders into SAP in a timely manner and maintains all project information and documentation for all Quotes/Purchase Orders that are processed.
Computes costs, sales representative’s commission, taxes where applicable and shipping charges as required
Informs customers of updated unit costs, shipping date, anticipated delays and any additional information needed by the customer. Responsible for directly supporting the customer during the course of the project lifecycle.
Ensures all paperwork is accurate and sent to and received from the customer, following up as necessary.
Confirms material is allocated or ordered and follow-up with Procurement Manager regarding material arrival date.
Prepares documents including customized reports, KPIs and correspondence. Updates various databases as required.
Records customer complaints and works with Customer Service Manager to improve the customer experience. Works collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained.
Learn customer processes and tools and support customer requirements. Answers questions from customers or directs them to the person able to assist them.
Follow up with customers regarding projects in the backlog weekly or monthly based on customer material requirement date.
Creates Sample Requests and follows up to ensure shipment occurs in a timely manner.

Responsibilities

Communicates often and builds relationship with Sales Representatives in order to have an overall picture of the expectation of the customer.
Enters orders into SAP in a timely manner and maintains all project information and documentation for all Quotes/Purchase Orders that are processed.
Computes costs, sales representative’s commission, taxes where applicable and shipping charges as required
Informs customers of updated unit costs, shipping date, anticipated delays and any additional information needed by the customer. Responsible for directly supporting the customer during the course of the project lifecycle.
Ensures all paperwork is accurate and sent to and received from the customer, following up as necessary.
Confirms material is allocated or ordered and follow-up with Procurement Manager regarding material arrival date.
Prepares documents including customized reports, KPIs and correspondence. Updates various databases as required.
Records customer complaints and works with Customer Service Manager to improve the customer experience. Works collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained.
Learn customer processes and tools and support customer requirements. Answers questions from customers or directs them to the person able to assist them.
Follow up with customers regarding projects in the backlog weekly or monthly based on customer material requirement date.
Creates Sample Requests and follows up to ensure shipment occurs in a timely manner.

FAQs

What are the working hours for the Project Coordinator position?

The working hours are Monday to Friday.

What is the pay rate for this role?

The pay rate is $25 per hour plus full benefits.

What are the primary responsibilities of the Project Coordinator?

The primary responsibilities include communicating with sales representatives, entering orders into SAP, updating customers on project status, ensuring accurate paperwork, confirming material orders, and maintaining customer satisfaction throughout the project lifecycle.

Is experience with SAP required for this position?

While familiarity with SAP is beneficial, comprehensive training and support will be provided.

What kind of benefits are offered for this position?

Full benefits are offered, including health insurance, retirement plans, and other employee benefits.

Is there an opportunity for career growth within the company?

Yes, Actalent is committed to providing growth opportunities for its employees.

How does Actalent prioritize diversity and inclusion in the workplace?

Actalent prioritizes diversity and inclusion by hiring diverse talent, maintaining an inclusive environment, building a culture of care and recognition, and ensuring growth opportunities for all employees.

How can I request a reasonable accommodation during the application process?

You can request a reasonable accommodation by emailing actalentaccommodation@actalentservices.com for alternative options.

Will training be provided for this position?

Yes, comprehensive training and support will be provided to ensure success in the role.

How does the company handle customer complaints?

Customer complaints are recorded and addressed in collaboration with the Customer Service Manager to improve the customer experience.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources

Industry

5001-10,000

Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.