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Project Coordinator (UK Hours)

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MRI Software

Jan 7

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
  • Cape Town
    Remote

Requirements

  • Strong organisational skills with the ability to adapt and manage multiple priorities
  • Assertiveness and professional communication skills, with the ability to interact confidently with both internal teams and clients
  • Strong client relationship management skills and ability to build and maintain long-term client relationships
  • Experience in developing commercially sound client proposals and SoWs
  • Ability to work independently and as part of a cross-functional team
  • Understanding of monthly KPIs, business targets, and performance metrics
  • Prior experience in Professional Services, IT consulting or project management is a plus
  • Knowledge of Salesforce.com is an advantage

Responsibilities

  • Own all stages of project delivery, from contracting via a statement of work (SoW) to final delivery and invoicing
  • Identify opportunities through direct client interaction, as well as referrals from Professional Services, Support or the Sales teams
  • Scope and estimate work based on client requirements
  • Prepare SoWs, secure internal approvals and obtain confirmation when necessary
  • Follow up with clients on issued SoWs, assisting in expediting SoWs, orders and resolving queries in coordination with Project and Account Managers
  • Ensure accurate recording of signed SoWs in CRM systems
  • Set up and manage new projects using internal systems and tools, such as OpenAir, while adhering to company processes and standards
  • Assign work to Project Managers or oversee execution while coordinating with consultants as needed
  • Close projects and finalise invoicing and reporting
  • Track and achieve business targets, including KPIs related to SoWs, project delivery, and client satisfaction

FAQs

What are the working hours for the Project Coordinator position?

The working hours for this position are aligned with UK hours, specifically from 10:00 to 18:30 SA time, and until 19:30 during daylight saving.

What responsibilities will I have as a Project Coordinator?

As a Project Coordinator, you will own all stages of project delivery, identify opportunities for work, scope and estimate based on client requirements, manage contracts, set up and manage new projects, track business targets, and ensure client satisfaction.

What qualifications are required for this role?

The role requires strong organizational skills, professional communication abilities, client relationship management skills, experience in developing client proposals, and understanding of KPIs. Prior experience in Professional Services, IT consulting, or project management is a plus.

Is prior experience with Salesforce.com necessary for the role?

While experience with Salesforce.com is considered an advantage, it is not explicitly required for the role.

Are there opportunities for professional development?

Yes, MRI Software offers Tuition Reimbursement Schemes to further your professional development.

What employee perks does MRI Software offer?

MRI Software offers various perks, including office breakfasts, quarterly lunches, medical aid schemes, a personal pension plan, parental leave benefits, 25 days of annual leave, 16 hours of "Flex Time Off," and flexibility to work from anywhere in the world for two weeks a year.

How does MRI Software promote diversity and inclusion in the workplace?

MRI Software is committed to being an inclusive employer, embracing diversity across various dimensions such as ethnicity, religion, sexual orientation, gender identity, disability, age, and military status, thus promoting a respectful and supportive work environment.

Can I work independently or will I need to collaborate with a team?

You will have the ability to work independently as well as be part of a cross-functional team.

How does the company handle project invoicing?

The Project Coordinator will be responsible for closing projects and finalizing invoicing and reporting as part of their duties.

What is the company's stance on the confidence gap and imposter syndrome?

MRI Software acknowledges the confidence gap and imposter syndrome and encourages all candidates to apply, emphasizing their desire to hear from remarkable individuals regardless of their self-perceptions.

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MRI Software

Transforming the way communities live, work and play through open and connected real estate software solutions.

Technology
Industry
1001-5000
Employees

Mission & Purpose

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge.

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