Logo of Huzzle

Project Logistics Customer Excellence Specialist

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Houston

AI generated summary

  • You need 2+ years’ Air Logistics export experience, collaboration skills, strong time management, and data analysis ability for this role.
  • You will arrange cargo transport, update systems, monitor operations, report issues, meet KPIs, attend training, report problems, and ensure profit maximization.

Requirements

  • 2+ years’ Air Logistics export Experience
  • You have the ability to collaborate effectively with cross functional teams.
  • You have excellent time management skills.
  • Ability to analyze data.

Responsibilities

  • You will arrange and supervise the transport of cargo.
  • Ensure all systems are kept up to date promptly.
  • Monitor the operational performance of all involved parties and report any issues that may occur.
  • Review and ensure that any KPIs agreed with the customer are met.
  • Participate in training to develop yourself and your knowledge.
  • Immediately report problems when they occur.
  • Execute the business in line with rates given by ensuring profit maximization.

FAQs

What are the key responsibilities of a Project Logistics Customer Excellence Specialist?

The key responsibilities include organizing and supervising the transport of cargo, ensuring data quality, acting as the front-line support for customers, monitoring operational performance, meeting KPIs, and ensuring profitability and correct invoicing.

What are the required skills and experiences for this role?

The required skills and experiences include having 2+ years of Air Logistics export experience, the ability to collaborate with cross-functional teams, excellent time management skills, and the ability to analyze data.

What are some of the benefits of working as a Project Logistics Customer Excellence Specialist at Kuehne+Nagel?

Some benefits include competitive compensation, medical/dental benefits, employee discounts, tuition reimbursement, excellent training programs, and a fun and interesting global work environment.

Who does the Project Logistics Customer Excellence Specialist report to?

The Project Logistics Customer Excellence Specialist reports to the National Project Logistics Manager.

We shape the world of logistics by connecting people and goods through innovative and sustainable logistics solutions.

Transportation
Industry
10,001+
Employees
1890
Founded Year

Mission & Purpose

Kuehne + Nagel, a global logistics company with a significant presence in the UK, specialises in providing end-to-end logistics and supply chain solutions. Their core services encompass transportation, logistics, and supply chain management, offering tailored solutions for businesses across various industries. The ultimate mission of Kuehne + Nagel is to facilitate seamless global trade and commerce by optimising and enhancing the efficiency of supply chains. The company's purpose is to act as a strategic partner for its clients, delivering reliable and innovative logistics solutions that enable businesses to connect with markets, optimise distribution networks, and achieve operational excellence.