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Project Manager

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TAG

17d ago

  • Job
    Full-time
    Junior Level
  • Creative Arts & Fashion
  • Toronto
  • Quick Apply

AI generated summary

  • You need 2+ years in an office/agency, relevant degree, strong communication, customer focus, multitasking, attention to detail, and proficiency in Microsoft Office.
  • You will manage client communications for photo and video production, lead calls and internal briefs, arrange shipments, oversee production, and maintain program information in management software.

Requirements

  • 2+ years of experience in an office and/or agency environment (previous production experience is an asset)
  • Bachelors and/or post-graduate degree in Communications, Advertising, Media Studies or a related field (a combination of education and experience can be substituted)
  • Strong communication skills
  • Customer-focused and eager to learn
  • Dedicated to working hard and meeting deadlines while championing quality control
  • Exceptional customer service skills and works well in a team environment
  • Creative, solution-oriented and passionate about bringing new ideas to the table
  • Strong ability to multitask
  • High level of accuracy and meticulous attention to detail
  • Excellent organizational skills, ability to plan and prioritize workload
  • Strong proficiency in Microsoft Office - Excel, Word, Outlook, PowerPoint

Responsibilities

  • * Primary contact for customers as it relates to photo and video production to ensure exceptional quality work and customer experience
  • * Secondary contact for customers as it relates to sales
  • * Leading client calls (program kick-off call, pre-production call)
  • * Leading internal client briefs as a passionate brand champion for all their clients
  • * Leading development of all pre-production documents
  • * Working collaboratively with all internal teams to deliver on the brand’s style
  • * Arranging client product shipment, and managing any follow-up inquiries to ensure it arrive on time
  • * Running production date for all clients (get clients settled upon arrival, join the virtual studio for remote clients, etc.)
  • * Keeping all content program information up-to-date using Tag Canada’s program management software

FAQs

What is the salary range for the Project Manager position?

The salary range for this position is CAD 50k minimum - CAD 55k maximum per annum, depending on location and job-related factors.

What are the key qualifications required for this role?

The key qualifications include 2+ years of experience in an office and/or agency environment, a degree in Communications, Advertising, Media Studies, or a related field, strong communication skills, and exceptional customer service abilities.

What type of environment does Tag promote for its employees?

Tag promotes an inclusive environment that supports flexible hours and locations, career training and development, and values diversity and equity.

What does the Project Manager's day-to-day responsibilities involve?

The Project Manager will serve as the primary contact for customers, manage all phases of production, arrange product shipments, lead client calls, develop pre-production documents, and ensure exceptional customer experience and quality of work.

Is there an opportunity for career growth in this position?

Yes, Tag offers career training and development opportunities encouraging personal and professional growth.

Are creative ideas encouraged in this role?

Yes, the role requires a creative, solution-oriented mindset, and passionate individuals are encouraged to bring new ideas to the table.

What software proficiency is required for this position?

Strong proficiency in Microsoft Office Suite, particularly Excel, Word, Outlook, and PowerPoint is required.

Is prior production experience necessary?

While previous production experience is an asset, it is not an absolute requirement; a combination of education and experience can be substituted.

How does Tag approach customer service?

Tag emphasizes exceptional customer service skills and a customer-focused approach, ensuring a positive experience for all clients.

What is the working environment like for this position?

The working environment is an office setting that fosters collaboration while allowing for flexible work arrangements.

Expertly Managing Travel. Delivering Peace of Mind.

Travel & Leisure
Industry
201-500
Employees

Mission & Purpose

As an award-winning travel and event management company, TAG has redefined the standards in entertainment and VIP travel for more than 30 years. Expanding across six divisions, our Travel Specialists provide bespoke, high-end services to the biggest names on the planet as well as top C-suite and corporate executives. With many years of experience, we are equipped with the skills and contacts to make even the most complex requests achievable. At TAG, we understand that you deserve a best-in-class travel management company and a trusted partner. From the initial booking process all the way to arriving home, our promise is to deliver exceptional, quality services, making your travel as seamless and stress-free as possible. Our dedicated professionals are available 24/7, from offices in the US, UK and Asia Pacific. Whatever you need, whenever you need us, we are here—so you can finally travel in the way that you deserve. TAG | Where Impossible Becomes Possible