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Project Manager - Growth

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Petra Brands

17d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You need basic Amazon process knowledge, experience in managing creative tasks, familiarity with Seller Central, eCommerce understanding, team spirit, and a "Client Comes First" mentality.
  • You will engage with clients, manage project timelines, delegate tasks in ClickUp, handle communications, organize processes, and identify efficiency improvements to meet client goals.

Requirements

  • Knowledge in basic Amazon processes
  • Experience with managing creative tasks
  • Some experience using Amazon Seller Central platform
  • Basic understanding of eCommerce
  • Language: English (Required)
  • Team player
  • “Client Comes First” mentality

Responsibilities

  • Engage with multiple customers on a daily basis by reaching out to clients to share results and project advancements
  • Translate the strategy created by the Growth Strategists to grow our clients’ accounts in a plan that outlines time and resources to achieve client goals
  • By collaborating with the Growth Strategist, manage tasks in multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
  • Create timelines and plans for projects
  • Assign tasks on ClickUp & manage progression of ClickUp tasks in a timely manner ensuring progress is moving forward on ongoing tasks
  • Manage client emails & inbound slack requests for ongoing tasks
  • Coordinate with the client and the rest of the team regarding tasks
  • Keep the account processes organized
  • Get to know the processes & identify improvement opportunities for recurring tasks
  • Share ideas and opinions to get things done more efficiently

FAQs

What is the primary role of the Project Manager - Growth at SwiftStart?

The primary role of the Project Manager - Growth is to engage with clients daily, translate strategies into actionable plans, and manage tasks across multiple accounts to ensure high levels of customer retention and satisfaction.

What project management tools will I need to be familiar with for this position?

You should have experience using project management tools such as ClickUp or monday.com.

What are the day-to-day responsibilities of this role?

Day-to-day responsibilities include creating timelines and plans for projects, assigning tasks on ClickUp, managing client emails and requests, coordinating with clients and the team, keeping account processes organized, and identifying improvement opportunities.

What qualifications are necessary for this position?

Necessary qualifications include familiarity with planning and team management, experience in customer management, experience with creative tasks, process development, intermediate knowledge of Excel, and understanding of G-Suite and Slack.

What type of individual is the ideal candidate for this position?

The ideal candidate is extremely organized, an excellent planner, able to handle challenging situations and multiple tasks simultaneously, and possesses strong communication skills to maintain impeccable client relationships.

Is experience with Amazon processes required for this role?

Yes, knowledge of basic Amazon processes and some experience with managing creative tasks related to Amazon Seller Central is required.

What kind of work environment does SwiftStart promote?

SwiftStart promotes a collaborative environment that fosters mutual respect, accountability, and shared excellence among team members.

Will I be required to work specific hours?

Yes, you will need to work during MST time zone hours.

Do I need to have experience in eCommerce for this position?

Yes, a basic understanding of eCommerce is required for this role.

Is a “Client Comes First” mentality important for this job?

Absolutely, having a "Client Comes First" mentality is essential for success in this role at SwiftStart.

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Petra Brands

We build data engineered brands that excel on global marketplaces.

Retail & Consumer Goods
Industry
51-200
Employees
2017
Founded Year

Mission & Purpose

Petra Brands is a leading company in the branded consumer goods sector, specialising in the production and distribution of high-quality, innovative food products and beverages. Their ultimate mission is to create and deliver exceptional brands that meet the evolving needs and preferences of consumers, while maintaining a strong commitment to quality, sustainability, and ethical practices. Petra Brands aims to provide value through their diverse portfolio of trusted brands, ensuring customer satisfaction and fostering long-term relationships with their partners and stakeholders. Their purpose is to enhance everyday life by offering superior products that contribute to the well-being and enjoyment of their customers.