FAQs
What is the work schedule for the Provider File Specialist I position?
The position is full-time (40 hours/week) Monday-Friday, with shifts scheduled during the hours of 8:00 AM – 5:00 PM.
Where is the Provider File Specialist I position located?
This role is located on-site at 200 North Dozier Boulevard, Florence SC 29501.
What are the training hours for this position?
Training will take place Monday – Friday from 8:00 AM to 4:30/5:00 PM for approximately 6-8 weeks.
Is security clearance required for this position?
Yes, this position requires the ability to obtain a security clearance, which necessitates that applicants be U.S. Citizens.
What educational qualifications are required for this role?
A High School Diploma or equivalent is required for this position.
What work experience is needed to qualify for this job?
Candidates need to have at least 1 year of administrative/clerical support, customer service, claims processing, and/or provider network/certification experience.
What skills are necessary for the Provider File Specialist I position?
Required skills include a working knowledge of word processing and spreadsheet software, good judgment, effective customer service and organizational skills, demonstrated verbal and written communication skills, basic business math proficiency, and the ability to handle confidential information with discretion.
What software tools will I need to use in this role?
Proficiency in Microsoft Office is required, and familiarity with PIMS is necessary as well.
Does BlueCross BlueShield offer benefits, and when can employees enroll?
Yes, they offer a comprehensive benefits package, and employees are eligible to participate in benefits for the first of the month following 28 days of employment.
Is there an opportunity for career advancement within the company?
BlueCross BlueShield emphasizes the value of a diverse and inclusive workplace and provides opportunities for employees to develop their skills and advance their careers.
Is this position covered by the Service Contract Act (SCA)?
Yes, as a federal contractor, this position is subject to the Service Contract Act (SCA), and employees are required to enroll in health insurance benefits.
Are there any special accommodations provided for individuals with disabilities?
Yes, the company is committed to working with individuals with disabilities and providing reasonable accommodations on a case-by-case basis.
What are the primary responsibilities of a Provider File Specialist I?
Responsibilities include verifying necessary information for healthcare providers, maintaining provider files, contributing to departmental production standards, and participating in special projects like audits and quality improvement initiatives.
What types of projects will I work on in this role?
Projects may include mass rate updates, quality improvement initiatives, audits, and other special assignments as needed.