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PT Sales Ambasaador

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Ralph Lauren

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Lehi

AI generated summary

  • You need sales experience, strong communication skills, physical stamina to lift 30 lbs, register operation ability, flexible scheduling, and experience with digital sales tools preferred.
  • You will provide exceptional customer service, drive sales, coach team members, build customer relationships, manage CRM tools, maintain visual standards, and support team training and initiatives.

Requirements

  • 1. Sales experience in a complex, high-volume or high-profile specialty environment preferred
  • 2. Ability to effectively communicate with customers and store personnel.
  • 3. Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals,
  • 4. Ability to Lift/climb up to 30 lbs. and climb moderately.
  • 5. Ability to operate the register, stand, move and walk for multiple hours.
  • 6. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, and weekends.
  • 7. Ability to build and maintain positive working relationships with customers, management, and co-workers.
  • 8. Experience selling to customers using digital tools preferred

Responsibilities

  • 1. Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
  • 2. Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling.
  • 3. Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
  • 4. Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
  • 5. Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences.
  • 6. Understand sales goals and objectives and consistently meets or exceeds individual Key Performance Indicators (SPH, data capture, etc) and utilizes key tools and resources to effectively drive performance.
  • 7. Understand how to adapt and showcase product differently based on if a customer is remote or in-person, showing flexibility based on customer needs.
  • 8. Customer Relationship Management (CRM): Utilizing tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives.
  • 9. Participates in store and company initiatives and community outreach.
  • 10. Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority.
  • 11. Provides necessary feedback to Management on category opportunities or needs.
  • 12. Maintains store visual standards and uses visual techniques and company guidelines to maintain.
  • 13. Supports a professional and positive work environment, champions company core values and upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.
  • 14. Supports and participates in team training and company initiatives to execute business results.
  • 15. Supports the store and team in finding top talent by engaging in networking and sourcing talent.

FAQs

What is the job title for this position?

The job title is PT Sales Ambassador.

Where is this position located?

This position is located in Lehi, Utah.

What type of work environment is Ralph Lauren Corporation known for?

Ralph Lauren Corporation promotes a culture of inclusion and belonging, ensuring fairness for all employees and inspiring the communities they serve.

What are the essential duties of a Sales Ambassador?

Essential duties include delivering exceptional customer service, developing genuine connections with customers, driving sales achievement, and providing guidance to other Brand Ambassadors.

What kind of experience is preferred for this position?

Sales experience in a complex, high-volume, or high-profile specialty environment is preferred.

Are there any physical requirements for this role?

Yes, the role requires the ability to lift/climb up to 30 lbs, maneuver around the sales floor and stock areas, and stand or walk for multiple hours.

Is prior experience with digital tools important for this position?

Yes, experience selling to customers using digital tools is preferred.

What type of schedule flexibility is required for this job?

The job requires a flexible schedule to meet business needs, which may include days, evenings, and weekends.

How does Ralph Lauren Corporation support the development of its employees?

Ralph Lauren Corporation supports the development of its employees through participation in team training and company initiatives, helping employees to execute business results.

What can be expected regarding customer relationship management in this role?

Sales Ambassadors are expected to utilize tools like Polo Connect to capture meaningful customer data to support clienteling and business initiatives.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.