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Public Area Attendant

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Accor

9d ago

  • Job
    Full-time
    Junior Level
  • Hospitality & Retail
    Facilities Management
  • Dubai
  • Quick Apply

AI generated summary

  • You need 1-2 years in a 5* hotel, experience in the GCC/Middle East is a plus, and excellent communication skills. Commitment to exceeding guest expectations is essential.
  • You will maintain cleanliness, empty waste bins, follow emergency procedures, uphold hotel standards, promote good relations, and provide friendly, professional service while adhering to all policies.

Requirements

  • Minimum of 1-2 years’ experience in 5* hotel.
  • Experience in the GCC and/or Middle East Region is a plus.
  • Excellent communication skills, both written and verbal required.
  • Be committed to exceeding guest expectations

Responsibilities

  • Empties waste bin in all assigned areas.
  • Attends and participates in continuous training programs
  • Assists in implementing emergency procedures when requested.
  • Assume responsibilities on work delegated by Executive Housekeeper.
  • Adheres to all hotel policies and procedures.
  • To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
  • To demonstrate good work etiquette and strict adherence to set standards.
  • To generally promote and ensure good inter-departmental relations.
  • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  • To demonstrate pride in the workplace and personal appearance at all times
  • To adhere to company and hotel rules and regulations at all times.
  • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • To provide friendly, courteous and professional service at all times.
  • To maintain good working relationships with your colleagues and all other departments.
  • To ensure you read the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.

FAQs

What are the main responsibilities of a Public Area Attendant?

The main responsibilities include providing excellent guest service, maintaining overall efficiency of set standards for the Housekeeping function, emptying waste bins in assigned areas, participating in training programs, assisting in emergency procedures, and adhering to hotel policies.

What qualifications do I need to apply for the Public Area Attendant position?

A minimum of 1-2 years’ experience in a 5-star hotel is required, and experience in the GCC and/or Middle East region is a plus. Excellent communication skills, both written and verbal, are also necessary.

Are there any benefits associated with this position?

Yes, the benefits include an employee benefit card offering discounted rates in Accor worldwide, learning programs through our Academies, opportunities for talent development and growth within the property, and the ability to participate in Corporate Social Responsibility activities.

What kind of training will I receive as a Public Area Attendant?

You will participate in continuous training programs to enhance your skills and knowledge related to the housekeeping function and overall guest service.

Is there a dress code for the Public Area Attendant position?

Yes, you are required to report for duty punctually wearing the correct uniform and name tag, maintaining a high standard of personal appearance and hygiene in accordance with hotel and department appearance standards.

How important is guest satisfaction in this role?

Exceeding guest expectations is a crucial part of this role, and you are expected to provide friendly, courteous, and professional service at all times.

What does Accor value in their employees?

Accor values diversity and inclusion and aims to attract, recruit, and promote diverse talent. They support employees in their personal and professional growth and encourage a positive company image.

How do I learn more about career opportunities with Accor?

You can visit https://careers.accor.com/ to discover the life that awaits you at Accor and explore job opportunities that match your personality.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Accor is a leading global hospitality group offering a diverse portfolio of over 5,300 hotels and residences across more than 110 countries. It encompasses a wide range of brands, from luxury to economy, such as Raffles, Fairmont, Sofitel, Novotel, and ibis. Accor is committed to providing exceptional guest experiences through innovative services and a strong focus on sustainability and community engagement. The company aims to create memorable stays while contributing positively to the environment and the communities where it operates.