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QA Investigator

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Actalent

7d ago

  • Job
    Full-time
    Mid & Senior Level
  • Science
  • St. Louis

AI generated summary

  • You must have skills in root cause and chemical analysis, SOP development, CAPA management, data analysis, and excel in collaboration, communication, problem-solving, attention to detail, and time management.
  • You will lead and close investigations into failures and complaints, conduct root cause analysis, track CAPAs, analyze data, and report trends across operations to improve quality.

Requirements

  • Root Cause Analysis
  • Chemical Analysis
  • SOP Development
  • CAPA Management
  • Data Analysis
  • Collaboration
  • Communication
  • Problem-Solving
  • Attention to Detail
  • Time Management

Responsibilities

  • Initiate, track, trend, lead, write, and close all investigations into internal failures and external customer complaints. Drive completion of all corrective and preventive actions in a timely manner, collaborating with department-specific subject matter experts in root cause analysis. Regularly conduct personnel interviews to learn the sequence of events in root cause investigations. Analyze test data for chemical analyses as an inherent part of investigations. Develop investigation SOPs, work instructions, and conduct associated training. Ensure proper verification of effectiveness for all corrective and preventive actions. Maintain the corrective and preventive actions database and analyze trends. Work with all aspects of operations (Production, Packaging, Project Engineering, Quality Assurance, Quality Control, Maintenance) to ensure timely completion of CAPAs. Ability to escalate actions cross-functionally when deadlines are approaching. Participate in daily quality meetings to speak on the status of issues and bring awareness to or resolve any developing trends. Participate in cross-functional meetings relating to failures. Assist with creating weekly reports on all open investigations and ensure timely completion of investigations. Assist with creating monthly reports on failure metrics and trends.

FAQs

What are the primary responsibilities of a QA Investigator?

The primary responsibilities include initiating, tracking, trending, leading, writing, and closing investigations into internal failures and external customer complaints, as well as driving the completion of corrective and preventive actions (CAPAs) in collaboration with subject matter experts.

What hard skills are essential for this position?

Essential hard skills for this position include Root Cause Analysis, Chemical Analysis, SOP Development, CAPA Management, and Data Analysis.

What soft skills are important for a QA Investigator?

Important soft skills include Collaboration, Communication, Problem-Solving, Attention to Detail, and Time Management.

Will I be conducting training as part of this role?

Yes, part of the role involves developing investigation SOPs and work instructions, as well as conducting associated training.

What departments will a QA Investigator collaborate with?

A QA Investigator will collaborate with various departments including Production, Packaging, Project Engineering, Quality Assurance, Quality Control, and Maintenance.

How does Actalent approach diversity and inclusion?

Actalent promotes diversity and inclusion by hiring diverse talent, maintaining an inclusive environment, building a culture of care and engagement, and ensuring growth opportunities for all employees.

What should I do if I need accommodation during the job application process?

If you require a reasonable accommodation due to a disability, please email actalentaccommodation@actalentservices.com for assistance.

Will I be involved in data analysis related to investigations?

Yes, analyzing test data for chemical analyses is a key part of investigations conducted by a QA Investigator.

Are there opportunities for career growth within Actalent?

Yes, Actalent is committed to providing growth opportunities for its employees as part of its culture of care and engagement.

How often will I participate in cross-functional meetings?

You will participate in cross-functional meetings relating to failures regularly, as well as daily quality meetings to discuss the status of issues and trends.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.