FAQs
What is the main responsibility of a Quality Analyst at Amazon?
The main responsibility of a Quality Analyst at Amazon is to validate and audit the accuracy of price inputs and ensure that price errors are fixed in a timely manner.
What qualifications are necessary to apply for this position?
Applicants must have a Bachelor's degree, be fluent in spoken and written English, and have experience with Microsoft Office products and Excel.
What are the preferred qualifications for this role?
The preferred qualifications include a minimum of 2 years of corporate experience, ideally from an e-commerce background.
What type of environment will I be working in?
You will be working in a dynamic, virtual, and global e-Commerce environment without boundaries.
How will the Quality Analyst interact with other teams?
The Quality Analyst will serve as the point of contact for retail and third-party teams worldwide, requiring strong communication skills to liaise with remote teams and senior leaders.
What key performance areas will the Quality Analyst be measured on?
The Quality Analyst will be measured on meeting or exceeding productivity and accuracy targets, serving as a subject matter expert on specific quality processes, managing tickets, driving process improvements, and creating ad-hoc operational reports.
Is there any support for employees with disabilities during the hiring process?
Yes, Amazon provides support for employees with disabilities during the application and hiring process, including accommodations for interviews and onboarding.
What kind of training will be provided to the Quality Analyst?
The Quality Analyst may receive training or coaching on mapping operations in the capacity of a subject matter expert.
Will I be involved in process improvements?
Yes, the Quality Analyst will be expected to drive process and system improvements based on ongoing trends and gaps identified.
What is the company culture like at Amazon?
Amazon's inclusive culture empowers employees to deliver the best results for their customers, fostering an environment of innovation and collaboration.