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Quality and Education Manager-Woodville

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Bupa

5d ago

  • Job
    Full-time
    Senior Level
  • Healthcare
    Education & Teaching
  • Adelaide

AI generated summary

  • You must have a Bachelor of Nursing (APHRA), preferably a postgraduate in Aged Care and Cert IV in TAE, with experience in clinical care, training, and strong communication skills.
  • You will lead quality initiatives, coach staff, analyze data, ensure compliance with standards, manage audits, and maintain care documentation while improving resident care outcomes.

Requirements

  • Bachelor of Nursing with current APHRA is essential.
  • Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable.
  • Proven track record in delivering quality clinical care, coaching, delivering training.
  • Ability to foster a team environment and build collaborative relationships.
  • Highly effective communication, leadership, and relationship management skills.
  • An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.

Responsibilities

  • Provide quality focused leadership and coaching.
  • Provide guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes.
  • Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
  • Identify areas of employee’s skills/knowledge that require further learning/competency development and create a plan to achieve this.
  • Ensure care home and team members are prepared through preparedness activities and maintains currency of the Commission Entry Questions.
  • Maintain the Care Home’s Plan for Continuous Improvement (PCI) in collaboration with leadership team Meet monthly or more frequently with the GM and CCM’s to review and track progress of PCI items.
  • Complete month end Quality Indicator Report, including analysing data, discussing, and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
  • Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
  • Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.
  • Management and delivery of the highest quality clinical care of Residents person centred care for residents, including assessment, planning, implementation, and evaluation.
  • Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.

FAQs

What is the role of the Quality and Education Manager at Bupa Aged Care?

The Quality and Education Manager is responsible for leading the home in relation to quality care and services, ensuring compliance with Aged Care Quality Standards, identifying improvement opportunities, and coaching the Care Home leadership team.

What qualifications are required for the Quality and Education Manager position?

A Bachelor of Nursing with current APHRA registration is essential. A postgraduate qualification in Aged Care and a Cert IV in Training and Assessment (TAE40116) are desirable.

What skills are necessary for this role?

Candidates should possess effective communication, leadership, and relationship management skills, as well as the ability to foster a team environment and build collaborative relationships.

Is there a focus on professional development in this position?

Yes, Bupa offers access to leading training and professional development, supported by a quality education team and expert clinicians committed to clinical excellence.

Will I receive support during my induction?

Yes, there is a comprehensive induction and buddy program designed to ease new employees into their roles with proper support.

What kind of leadership responsibilities will I have?

You will provide quality-focused leadership and coaching, guidance on documentation/recording, and ensure your team is prepared and skilled in delivering care.

How does Bupa recognize its employees?

Bupa has a Love Reward & Recognition Program that ensures staff receive gratitude and appreciation from residents and their families.

Are there pre-employment checks required for this position?

Yes, all candidates will be required to complete pre-employment checks as part of the application process.

Does Bupa promote an inclusive workplace?

Yes, Bupa is committed to creating and sustaining a safe and inclusive workplace free from discrimination, bullying, and harassment, providing equal opportunities for all team members.

Our purpose is helping people live longer, healthier, happier lives and making a better world.

Science & Healthcare
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

upa's purpose is helping people live longer, healthier, happier lives and making a better world. We are an international healthcare company serving over 38 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers. We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.